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Use Docker Compose Tiledesk installation guide

Chat21 is the core of the open source live chat platform Tiledesk.com.

Features

With Chat21-ionic you can:

• Send a direct message to a user (one to one message)
• View the messages history
• The read receipts feature allows your users to see when a message has been sent, delivered and read
• Conversations list view with the last messages sent (like Whatsapp)
• With the Presense Manager you can view when a user is online or offline and the inactivity period
• Responsive design (desktop and mobile)
• View the user profile with fullname and email
• Login with email and password (Use firebase email and password authentication method )
• Signup with fullname, email, password and profile picture
• Contacts list view with fulltext search for fullname field

Live Demo

Visit https://web.chat21.org/ to see a live demo of chat21-ionic.

Documentation

In progress git

Prerequisites

• Install nodejs: https://nodejs.org/en/download/
• Install Ionic CLI: npm install -g ionic
• Install Cordova : npm install -g [email protected]
• A Firebase project. Create one free on https://firebase.google.com
• "Chat21 Firebase cloud functions" installed. Instructions:https://github.com/chat21/chat21-cloud-functions

Run Tiledesk with Docker Compose

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Installation

• Install the latest stable release. Check on Github page the last release under the Releases tab and then run

• git clone https://github.com/frontiere21/chat21-ionic.git --branch <LATEST-RELEASE-VERSION>
• cd chat21-ionic

• Build running: npm install

Firebase

• Create a Firebase account
• Create a Firebase project in the Firebase console, if you don't already have one. https://console.firebase.google.com/
• Deploy Chat21 Firebase Cloud Functions as described here: https://github.com/chat21/chat21-cloud-functions

Configuration

• Configure the file environment.ts in src/environments folder:

  export const environment = {
      supportMode: false,
      production: false,
      remoteConfig: true,
      remoteConfigUrl: '/chat-config.json',
      chatEngine: "mqtt", // OR YOUR CUSTOM CHAT ENGINE
      updloaEngine: "native", // OR YOUR CUSTOM UPLOAD ENGINE
      pushEngine:"none", // OR YOUR CUSTOM PUSH ENGINE
      fileUploadAccept:"*/*",
      logLevel":"<YOUR-PREFERRED-LOG-LEVEL>",
      supportMode: false,
      writeToButton: false,
      archivedButton: false,
      firebaseConfig: {
          tenant:"tilechat",
          apiKey: '123ABC..',
          authDomain: 'XYZ.firebaseapp.com',
          databaseURL: 'https://XYZ.firebaseio.com',
          projectId: 'XYZ',
          storageBucket: 'XYZ.appspot.com',
          messagingSenderId: '123456',
          appId: 'CHANGEIT',
          chat21ApiUrl: '<YOUR_CHAT21_CLOUD_FUNCTION_FIREBASE_ENDPOINT>'
      },
       chat21Config: {
          "appId": "tilechat",
          "MQTTendpoint": "mqtt://<YOUR-MQTT-ENPOINT>",
          "APIendpoint": "http://<YOUR-MQTT-API-ENPOINT>"
      },
      "apiUrl": "https://<YOUR-TILEDESK-API-URL>",
      "baseImageUrl": "https://<YOUR-BASE-IMAGE-URL>",
      "dashboardUrl": "https://<YOUR-DASHBOARD-URL>"
      "wsUrl": 'ws://' + window.location.hostname + '/ws/',
  }
  };
  

• logLevel: The Chat21-ionic supports 4 log levels. The order is as follows: Error < Warn < Info < Debug

• fileUploadAccept: The Chat21-ionic allows you to manage the type of files that can be uploaded. By default, all file types are accepted.

• wsUrl: allows you to know in real time the agent's availability status, the agent's busy status and the number of unassigned conversations for a selected project

• supportMode: if it is set to true it shows the left sidebar which makes dashboard and chat management smarter

• writeToButton: if set to true, it makes the button for viewing the contact list visible and makes direct conversations with them possible

• archivedButton: if set to true, it makes the button for viewing archived conversations visible

Push notification

• open /src/firebase-messaging-sw.js and replace messagingSenderId: with < your messagingSenderId > More info here : https://angularfirebase.com/lessons/send-push-notifications-in-angular-with-firebase-cloud-messaging/
• firebase-messaging-sw.js must be accessible in the root of the webapp, for example (https://support.tiledesk.com/firebase-messaging-sw.js)
• After the build process, check the property gcm_sender_id of the manifest.json file. The correct value for firebase is: "gcm_sender_id": "103953800507"

(Optional) Authenticate with email password

• Config Firebase auth In the Firebase Console open the Authentication section > SIGN IN METHOD tab you need to enable the Email/password Sign-in Provider and click SAVE. This will allow users to sign-in the Web app with their Email https://firebase.google.com/docs/auth/

Run App on Browser

• Now you will need to serve the app. Run: ionic serve in the terminal.

Add browser platform and build it

• Run: cordova platform add browser@latest
• Run: ionic cordova build browser

Deploy

Deploy on a Web Server (Apache or Nginx)

Copy the content of the directory platforms/browser/www to your WebServer public dir.

Deploy on Firebase hosting

• Install the Firebase CLI. run: npm install -g firebase-tools
• Run: firebase login (these steps can be avoided if you have already done before)
• Change directories in the terminal to your desired project directory(run: cd platforms/browser) and run: firebase init
  • select hosting (press Spacebar to select) and press return
  • select your project and press return
  • answer the following questions:
    • "what do you want to use as your public directory?" www and press return
    • "configure as a single-page app?" N and press return
    • "file www/index.html alredy exists. Overwrite?" N and press return
• Run: firebase deploy
• In your firebase consol click hosting and click on link your project More info here https://firebase.google.com/docs/hosting/quickstart?authuser=0

Run on Android

• Run on simulator : ionic cordova run android
• Run on device : ionic cordova run android --device

Run on iOS

• Run on simulator : ionic cordova run ios
• Run on device : ionic cordova run ios --device

Run with docker

To run Chat21-ionic on port 8080 run:

curl https://raw.githubusercontent.com/chat21/chat21-ionic/master/env.sample --output .env

nano .env #configure .env file properly

docker run -p 8080:80 --env-file .env chat21/chat21-ionic

Branding with Docker

If you want to customize logos and assets you can mount a docker volume and attach it to the assets folder. After that you can override the assets files into the docker volume.

Example:

docker run -p 8080:80 --env-file .env --mount source=chat21-ionic-assets-vol,destination=/usr/share/nginx/html/assets  chat21/chat21-ionic

Autologin

To auto login pass the JWT token as a query parameter of your Chat url as in the following example:

"http://localhost:8100/#/conversation-detail?jwt=<JWT_TOKEN>"