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[BUG] Treadmill is connected, but no speed or incline is transmitted #2012

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afitz85 opened this issue Jan 19, 2024 · 75 comments
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[BUG] Treadmill is connected, but no speed or incline is transmitted #2012

afitz85 opened this issue Jan 19, 2024 · 75 comments
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@cagnulein
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bug Something isn't working wontfix This will not be worked on

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@afitz85
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afitz85 commented Jan 19, 2024

Describe the bug
with the pc version (windows 10) the values of speed and incline just also stays at "0", even when i press "start" the elapsed time is not running - seems like there is no connection to the treadmill although it looks like there is

i just made it once that the speed and incline shows up (not in the debug files) but with the next
start of the program it doesn't work anymore (stays at "0" all the time).

i have the same problem on my android phone, but here i also have the problem that i need several tries to connect the treadmill (so i see the tiels with speed and incline and not just the starting screen with the helping steps if you can't connect).

What's also strange, when the treadmill is completly off (so it's not paird to my pc via bluetooth) i can also see the tiles and the app says that the treadmill is found !?

**Desktop

  • OS: Windows 10 (PC)

debug-Fr__Jän_19_16_36_04_2024.log
debug-Fr__Jän_19_16_38_04_2024.log
debug-Fr__Jän_19_16_39_08_2024.log
debug-Fr__Jän_19_16_52_20_2024.log

Thank you very much for the help.
Andreas
@afitz85 afitz85 added the bug Something isn't working label Jan 19, 2024
@cagnulein
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cagnulein commented Jan 19, 2024 via email

@cagnulein
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in the mean time could you also try this version on pc https://github.com/cagnulein/qdomyos-zwift/releases/download/nightly/windows-msvc2019-binary.zip ?
let me know, share me the debug log from this and also from your android device.
thanks

@afitz85
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afitz85 commented Jan 19, 2024 •
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ok so here are the debug log files from the android device (also didn't work here)
debug-Fri_Jan_19_18_55_10_2024.log

@afitz85
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afitz85 commented Jan 19, 2024 •
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also android debug files:

debug-Fri_Jan_19_18_56_02_2024.log
debug-Fri_Jan_19_18_58_15_2024.log
debug-Fri_Jan_19_18_59_01_2024.log
debug-Fri_Jan_19_18_59_31_2024.log
debug-Fri_Jan_19_19_00_30_2024.log

@afitz85
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afitz85 commented Jan 19, 2024

and here are the debug files from the windows msvc2019-binary....
debug-Fr__Jän_19_19_08_31_2024.log
debug-Fr__Jän_19_19_10_38_2024.log
debug-Fr__Jän_19_19_12_50_2024.log
debug-Fr__Jän_19_19_14_16_2024.log
debug-Fr__Jän_19_19_14_59_2024.log

unfortunately didn't work here.
but one time, where i changed the Manual Device from Paragon X (my treadmill) to "Disabled" in the Advanced Settings, suddenly the treadmill jumped to the highest possible speed (20km/h), but here also, the speed was not shown in the tiles in the app.

@cagnulein
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cagnulein commented Jan 19, 2024 via email

@afitz85
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afitz85 commented Jan 19, 2024

Thank you very much!

@cagnulein
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also android debug files:

debug-Fri_Jan_19_18_56_02_2024.log debug-Fri_Jan_19_18_58_15_2024.log debug-Fri_Jan_19_18_59_01_2024.log debug-Fri_Jan_19_18_59_31_2024.log debug-Fri_Jan_19_19_00_30_2024.log

hi @afitz85 all the android debug log files are 0 bytes, could you please upload them again? maybe zip them, thanks

@cagnulein
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@afitz85 in the horizon settings in qz, enable the "Force Using FTMS" and restart qz
let me know if it's better!

@afitz85
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afitz85 commented Jan 20, 2024

also android debug files:
debug-Fri_Jan_19_18_56_02_2024.log debug-Fri_Jan_19_18_58_15_2024.log debug-Fri_Jan_19_18_59_01_2024.log debug-Fri_Jan_19_18_59_31_2024.log debug-Fri_Jan_19_19_00_30_2024.log

hi @afitz85 all the android debug log files are 0 bytes, could you please upload them again? maybe zip them, thanks

debug-Fri_Jan_19_18_55_10_2024.log
debug-Fri_Jan_19_18_59_31_2024.log
debug-Fri_Jan_19_18_59_01_2024.log
debug-Fri_Jan_19_18_58_15_2024.log
debug-Fri_Jan_19_18_56_02_2024.log
debug-Fri_Jan_19_18_55_10_2024.log

@cagnulein
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@afitz85 give a try to this #2012 (comment)

@afitz85
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afitz85 commented Jan 20, 2024

@afitz85 give a try to this #2012 (comment)

i just tried it, also doesn't work :(
debug-Sa__Jän_20_08_17_05_2024.log
debug-Sa__Jän_20_08_18_23_2024.log
debug-Sa__Jän_20_08_19_16_2024.log
debug-Sa__Jän_20_08_20_15_2024.log
debug-Sa__Jän_20_08_21_12_2024.log

@cagnulein
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use first the android version for this setting. if it works on android then i can make it work also for windows

@afitz85
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afitz85 commented Jan 20, 2024

use first the android version for this setting. if it works on android then i can make it work also for windows

Ok this setting worked now on android 🥳
debug-Sat_Jan_20_08_27_27_2024.log
but when i increase the speed of the treadmill in the qz app, the speed of the treadmill decreases!?

@cagnulein
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is your treadmill in miles?

@afitz85
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afitz85 commented Jan 20, 2024

no km

@cagnulein
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that's unbelieavable so! ok try to set the speed step in the treadmill setting to 1 and try again. it seems an issue when qz is trying to set a 0.5 speed value

@afitz85
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afitz85 commented Jan 20, 2024

I tried it with 1 and 0.1
with 0.1 it reduces the speed 0.6 km/h when i press + in the qz app

debug-Sat_Jan_20_08_35_54_2024.log
debug-Sat_Jan_20_08_35_54_2024.log

@afitz85
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afitz85 commented Jan 20, 2024

Now nothing happens when i press the + speed in the qz app
debug-Sat_Jan_20_08_42_57_2024.log

@cagnulein
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for sure your treadmill is not FTMS 100% compatible.
Are you tech savvy? are you able to run some test with nrfconnect app to determine which value of speed corrispond to the real speed of the treadmill?

@afitz85
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afitz85 commented Jan 20, 2024

maybe a little bit, but not very much :)
i have the nrfconnect app... and i know that the treadmill on the display shows speed 0,7km/h faster then it is in real...

how can i do that?

@cagnulein
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ah! i found your issue! you set the speed_offset! that's the issue. ok first of all put that value to 0. and try to change the speed then. if it works ok, i have to handle the speed_offset when changing the speed! it makes sense!

@afitz85
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afitz85 commented Jan 20, 2024

ok that's true now it works...
i set the speed_offset to -0.7 because i know my treadmill speed is 0.7 km/h to high...
what can i do instead of that so the speed in the qz app is 0.7 slower that my treadmill shows?

@cagnulein
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ok perfect, so the right thing to do is to handle this setting to this. I'm doing right now, hold on

@afitz85
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afitz85 commented Jan 20, 2024

perfect, thank you very much!

so you think it's also possible to make the qz app work also on the pc? as you mentioned before?

@cagnulein
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so you think it's also possible to make the qz app work also on the pc? as you mentioned before?

yes let's fix this in the android and then we will move to the pc thing. my time for today is ticking out, my little daughter is waking up :)

cagnulein added a commit that referenced this issue Jan 20, 2024
@cagnulein
Treadmill is connected, but no speed or incline is transmitted #2012
a0493ca
@afitz85
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afitz85 commented Jan 20, 2024

:)

no stress to this, you helped me so much!

Thank you so far! Have a nice day :)

@afitz85
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afitz85 commented Jan 21, 2024

yeah you'r right... removed the "old" one and now it's working...

to put my activation e-mail right.... here i have to write it in?
image

ah, i noticed that no debug files are saved, although it's checked!?

Thanks

@cagnulein
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yeah you'r right... removed the "old" one and now it's working...

great!

to put my activation e-mail right.... here i have to write it in?

image

yes and press OK

ah, i noticed that no debug files are saved, although it's checked!?

debug log is enabled and you restarted qz?

Thanks

@afitz85
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afitz85 commented Jan 21, 2024

Yes, it allready was checked. But i also unchecked it, restarted, checked it again, restarted.... also no debug file

@cagnulein
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are you running it with administrator permission?

@afitz85
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afitz85 commented Jan 21, 2024

No, never did it. Should i?

@cagnulein
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it could be the issue because qz can't write on that folder

@afitz85
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afitz85 commented Jan 21, 2024

yep, correct... as administrator it worked!

Thanks once again, have a nice evening!

@cagnulein
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cagnulein commented Jan 21, 2024 via email

@afitz85
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afitz85 commented Jan 21, 2024

now i put my Stryd under Accessories as Power Sensor, clicked "ok", and it doesn't work once again... changed it back do "disabled", but doesn't work anymore now :(

exact the same setting (Stryd as Power Sensor) i changed, when i write you 2h before... (with the "old" version)

debug-So__Jän_21_19_11_14_2024.log

@afitz85
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afitz85 commented Jan 21, 2024

ok after restarting the pc it works again... but seems to be i'm not allowed to set stryd (or anything else) as a powermeter!? :)

@cagnulein
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cagnulein commented Jan 21, 2024 via email

@afitz85
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afitz85 commented Jan 21, 2024

yes, i downloaded the "windows binary" and deleted all the other folders!

@afitz85
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afitz85 commented Jan 21, 2024

but all the settings i made were allready in the newer version. should this be correct?

@cagnulein
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ok after restarting the pc it works again... but seems to be i'm not allowed to set stryd (or anything else) as a powermeter!? :)

could you explain what do you mean? did you press ok after setting the stryd?

@afitz85
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afitz85 commented Jan 21, 2024

yes, setting stryd, pressed ok, restartet qz, and no treadmill speed was transmitted

@afitz85
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afitz85 commented Jan 21, 2024

after setting the the power sensor back to "disabled" i tried several times, but didn't work.... after the restart it worked

@cagnulein
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cagnulein commented Jan 21, 2024 via email

@afitz85
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afitz85 commented Jan 21, 2024

after the restart of the pc i mean

@cagnulein
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ok so now everything is working? i don't understand

@afitz85
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afitz85 commented Jan 21, 2024

yes, after disabling the power sensor it didn't work, but after restarting the pc it worked...

here, now i tried it again, and it doesn't work again

before the change to stryd as power sensor
debug-So__Jän_21_19_22_41_2024.log

after changing to stryd as power sensor and restarting it worked one time
debug-So__Jän_21_19_23_21_2024.log

with the second start of the app now it didn't work (stryd still
debug-So__Jän_21_19_23_50_2024.log
set as power sensor)

@afitz85
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afitz85 commented Jan 21, 2024

before the restart of the pc (but stryd still disabled) it doesn't work
debug-So__Jän_21_19_28_23_2024.log

after restart of the pc (stryd still disabled) it works again :)
debug-So__Jän_21_19_29_52_2024.log

@cagnulein
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so just to summarize: everything works only after a reboot?
which bluetooth dongle do you have? the bt400?
anyway i'm still seeing the msvc in action in your log. anyway let's try to find out the issue. maybe unplug and plug it back the bleutooth dongle works instead of a reboot?

@afitz85
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afitz85 commented Jan 21, 2024

yes after a reboot of the pc it works again... so now it's working
i have a tp link bluetooth dongle, don't know what exactly, where can i see it?

so for now all is good, i just don't set the stryd as power sensor anymore (that's no problem)

don't know why the msvc is running... can't find anything than the folder of the new "windows binary"...
maybe i delete all first, before the download of the "windows binary"?

@cagnulein
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keep this configuration if it's working. yes maybe the issue is that you didn't delete the folder before using the windows binary.zip

@afitz85
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afitz85 commented Jan 21, 2024

yes, so for now it's good for me.
Thanks. i come back to you if anything changes :)

@cagnulein
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cagnulein commented Jan 21, 2024 via email

@cagnulein cagnulein mentioned this issue Jan 25, 2024
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stale bot commented Feb 6, 2024

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix This will not be worked on label Feb 6, 2024
@stale stale bot closed this as completed Feb 13, 2024
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