Project Name

busy-industry-7181

⚡️ Online Hardware and software support system⚡️

Features

Users

Requriment

Work flow

HOD Role

Engineer Role

Employee Role

The system will be available on an online platform for 24x7 access to the employees, the engineers, the Head of the Department and the administration. It Helps keeping your IT staff productive with fast, accurate, remote technical support for your System environment. It provides defect support for a broad range of Products running on System hardware.

Presentation

PPT Link

Factors to consider include cost of downtime, skills, retention, overheads, customer satisfaction, and many others.

Employees of the organization uses IT based hardware for their daily work. If by some reason, these hardware goes down it is very important to take care of these hardware and in case of fault , that should be repaired in priority basis. To maintain and support these hardwares there exists a separate department, generally known as “SYSTEM ENGINEERS DEPARTMENT” . For any problem, concerned employee must report to this department. Engineers from this department take care of the problem.

Support

If you have any feedback, please reach out to me at [email protected]

Thank you