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[Silverstripe] Bitnami image - Php-fpm out of memory #1501

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Ankurv2 opened this issue Apr 23, 2024 · 5 comments
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[Silverstripe] Bitnami image - Php-fpm out of memory #1501

Ankurv2 opened this issue Apr 23, 2024 · 5 comments
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silverstripe solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed

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@Ankurv2
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Ankurv2 commented Apr 23, 2024

Platform

Azure

bndiagnostic ID know more about bndiagnostic ID

ef3fe9cb-f509-80b2-75fe-b06a0a992a5e

bndiagnostic output

Apache possible issues found
PHP no issues found

bndiagnostic was not useful. Could you please tell us why?

NA

Describe your issue as much as you can

I am not very familiar with the Linux
Every couple of weeks our bitnami silverstripe vm crashes with Out of memory error and kills php-fpm process.
Any help to diagnose the issue or the process consuming the memory? there is no swap file and ram size is 16GB

@Ankurv2 Ankurv2 added the tech-issues The user has a technical issue about an application label Apr 23, 2024
@github-actions github-actions bot added the triage Triage is needed label Apr 23, 2024
@jotamartos
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suggest you take a look at these guides to know if there is any performance issue or if there is a bot/attacker accessing your site with malicious intentions

https://docs.bitnami.com/general/faq/troubleshooting/troubleshoot-server-performance/
https://docs.bitnami.com/general/apps/silverstripe/troubleshooting/deny-connections-bots-apache/

You will also need to review the PHP's log file to see if there is any error there. You can find a related thread here:

#907 (comment)

@jotamartos jotamartos changed the title Bitnami image - Php-fpm out of memory [Silverstripe] Bitnami image - Php-fpm out of memory Apr 23, 2024
@Ankurv2
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Ankurv2 commented Apr 26, 2024 via email

@jotamartos
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Sorry but I can't see the image. If it's reaching the limits (you can also obtain the number of PHP-FPM process by running the ps command), you will need to modify the memory settings in the /opt/bitnami/php/etc/memory.conf file and restart the service.

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This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

@github-actions github-actions bot added the stale 15 days without activity label May 12, 2024
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Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

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Labels
silverstripe solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed
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