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Bisq not opening on windows [With solution] #3605
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@devinbileck Do you think there is anything we can configure in install anywhere or the Windows build configuration to fix this problem? |
I will look into reproducing this and investigating a solution. |
Prior to starting the installation, check if the install location contains special characters and if so use a different default install location as well as display a prompt to the user providing additional details. This is in response to bisq-network#3605, for which a proper solution has yet to be found.
I am able to reproduce the issue, but have yet to find the cause. The exe exits shortly after launching it with a return code of 1 while attempting to read runtime\lib\modules. I have been unable to determine anymore than that. I am leaning towards this being an issue with javapackager. We can re-evaluate this issue once we move to a newer Java version with a newer javapackager tool. For now, I have updated the installer in order to mitigate and workaround this issue in #3642. |
* Implement installation path check on Windows Prior to starting the installation, check if the install location contains special characters and if so use a different default install location as well as display a prompt to the user providing additional details. This is in response to #3605, for which a proper solution has yet to be found. * Ensure the destination location dialog is always shown This resolves #552 * Show the Welcome dialog Rather then potentially being greeted with the newly implemented prompt on the destination location dialog if they have special characters in their install path, greet the user with the Welcome dialog when they initially launch the installer. * Reorder/group setup items logically
Closing as complete. |
Description
Bisq simply doesn't open on windows. You click the icon, nothing happens.
This is an issue to help others solve the problem as we had users who found how to fix it and we probably should use this as the starting point for a bug fix
Version
all (known the start on 1.7)
Steps to reproduce
Have Special chara
á
(very common in Portuguese) orø
(Danish)Expected behaviour
Bisq opens and you are able to use it
Actual behaviour
Nothing happens
Device or machine
Windows 7 and 10
Solution
Change the installation directory to NOT include any special characters anywhere in its path.
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