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Inconsistent wallet sizes #2797
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@yourwpguy Was the dispute resolved properly after you've received this error popup? |
I am not sure, which exactly dispute made this error. I had 2 open disputes before, and 1 failed trade. I assume the error popup after the failed trade. For that failed trade the arbitrator wrote: "your fee was not published either after a second check.". I wrote also here: bisq-network/support#247 |
@oscarguindzberg Do you have an idea how @yourwpguy could get rid of this issue? |
@yourwpguy Your wallet file is corrupted. |
You are restoring the same wallet, so it is supposed to be ok. |
I did what you suggested. (Using v1.0.1 on Windows.) Those two errors are still there. Log file attached. |
Hi, So, I suggest the following steps.
@ripcurlx please advise if this is the right way to deal with user private info. |
Will I get my funds which were locked from these two open disputes?
And what to do with the BSQ balance?
How to send you a private message? I have sent you an email to your Gmail. |
I am not sure, if those two disputes were resolved properly. The funds were locked but after a while or after these error messages there are no more locked funds and if they were unlocked, I didn't receive them in my wallet. I don't know how to properly find out where these locked funds went. |
I will look into it tomorrow.
…On Sun, May 5, 2019 at 10:09 AM yourwpguy ***@***.***> wrote:
Was the dispute resolved properly after you've received this error popup?
I am not sure, if those two disputes were resolved properly. The funds
were locked but after a while or after these error messages there are no
more locked funds and if they were unlocked, I didn't receive them in my
wallet. I don't know how to properly find out where these locked funds went.
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I have another idea: So, I suggest the following steps.
|
Status report @yourwpguy sent his original bisq data dir in private and I could reproduce the bug. bitcoinj wallet is corrupted. Exception at startup: This tx https://blockstream.info/tx/1debca5f5f8778497a538e7959c6b5280b1862c14c3eb1c8597bbc2249f871ea is duplicated in the wallet file. I don't know how the bitcoinj wallet file ended up being corrupted. After the user has followed the steps I wrote on my previous comment, he does not get an error on bisq startup anymore. User says: The corrupted wallet or error appeared after a trade, where the scammer was blocked: |
Then the user reports another problem: "I can start Bisq and see the open disputes, but there were locked funds for 2 open disputes, but after the wallet was corrupted, they did disappear. |
Yes, and as those locked funds for 2 open disputes disappeared (I just didn't saw them as locked anymore and also didn't receive them in my wallet), I thought the arbitrator s6yrrpezc3zp6biy.onion:9999 closed the open disputes and I just didn't receive these locked funds because my wallet was corrupted. |
As I can see on the user disputes, the disputes are not resolved by the arbitrator yet. |
@ripcurlx I think this is now outside my area of expertise, I leave it to you to assign this issue to another developer to complete user support. @yourwpguy Given you shared with me your data dir, I suggest to avoid using it in the future. Once you are finished solving this issue, please withdraw any btc/bsq you have and start with an empty data dir and don't reuse the seed words you currently have. |
But howto receive now the locked funds from my two open disputes? I am quite unhappy with this situation. Still waiting for some support. |
@ManfredKarrer who would be the right person to to look into this? |
@ManfredKarrer Dear Manfred, could you please appoint someone to look into this. My funds are locked already several weeks. There should be a way howto resolve this problem. |
Perhaps this now qualifies as a reimbursement request? |
Everyone from the support is able to see my transactions. There should be a way howto unlock those funds. Other funds were unlocked from other disputed trades before the error, but these two trades not. I don't know why the arbitrator decided to hold them longer. And then the error occured. |
@yourwpguy Can you PM me on the Bisq forum your deposit tx ID of the disputes in question? If the funds are still locked the arbitrator can unlock it.
That is arbitrator "keo" on the Bisq Forum. Best to get in touch in case a dispute is still open. I hope it was not closed in favor to the other peer because you could not communicate with him and he did not know about the bug. Try to PM him on the forum as well to see how the disputes have been closed. |
I have reclosed the disputes twice. Please keep you app open such that it can publish the transactions correctly. I will continuously check if it works and wait for some time. |
@keo-bisq Well, I received the funds now. Everything seems to be fine. Thank you! |
v1.0.1, Windows.
bisq.log
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