Command failed: C:\Users\<username>\AppData\Local\Temp\XXXX.tmp.bat (code 1)

[timjstone]

• Etcher version: Beta18
• **Operating system and architecture: Windows 10 **

when starting Etcher, i get the following, and Etcher doesn't start

 [Window Title] Error

[Main Instruction]
Command failed: C:\Users\timjs\AppData\Local\Temp\B39C.tmp.bat


[Content]
Error: Command failed: C:\Users\timjs\AppData\Local\Temp\B39C.tmp.bat

    at ChildProcess.exithandler (child_process.js:218:12)
    at emitTwo (events.js:106:13)
    at ChildProcess.emit (events.js:191:7)
    at maybeClose (internal/child_process.js:877:16)
    at Process.ChildProcess._handle.onexit (internal/child_process.js:226:5)
[OK]

[jviotti]

Looks like an issue with our drive scanner script in your PC. Can you try running the following .bat file and report back what you get? https://github.com/resin-io-modules/drivelist/blob/master/scripts/win32.bat

[timjstone]

output as follows:

device: "\\\\.\\PHYSICALDRIVE1"
description: "SanDisk SSD U110 16GB"
size: 16006394880
raw: "\\\\.\\PHYSICALDRIVE1"
system: True
protected: False
mountpoints:
  - path: "D:"

device: "\\\\.\\PHYSICALDRIVE2"
description: "SanDisk Ultra Fit USB Device"
size: 124218178560
raw: "\\\\.\\PHYSICALDRIVE2"
system: False
protected: False
mountpoints:
  - path: "H:"

device: "\\\\.\\PHYSICALDRIVE0"
description: "Samsung SSD 850 PRO 512GB"
size: 512105932800
raw: "\\\\.\\PHYSICALDRIVE0"
system: True
protected: False
mountpoints:
  - path: "C:"

[jviotti]

Can you try running echo %ERRORLEVEL% right after running the .bat command?

[timjstone]

returns 0

I tested both by running it from the command line and including the the cmd file. both returned 0

Tim

[jviotti]

Hi @timjstone ,

That's weird. Your error comes from a .bat file in a temporary location. That location is created by Electron itself when calling child_process.execFile in order to extract the executable out of the asar.

The only .bat script we have is the drive scanning script, so it must be related to it, however running it independently seems to work fine for you.

I have two theories:

• The win32.bat script fails depending on a certain drive that is plugged to your computer

To validate this theory, try running Etcher and the win32.bat with different combinations of drives plugged in, and see if you can reproduce the failure only when a certain drive is there.

• I pointed you to the win32.bat from the master branch, which has some fixes on top of what was released on v1.0.0-beta.18

Here is the win32.bat that was shipped with v1.0.0-beta.18: https://github.com/resin-io-modules/drivelist/blob/5.0.6/scripts/win32.bat. Can you try running that one instead?

Let me know how that goes!

[timjstone]

i have checked the script and yes it is identical to the temporary bat files created and run. the file you pointed to me works the same (i.e. no errors when run manually)

i have disconnected all the drives i can (the laptop i am using has two built in drives both SSDs (one on a M2 interface)

running as an administrator still fails (so doesn't seem to be permissions related). the error seems to imply that it is having a problem closing the child process.

for reference i am using the newest Windows 10 preview build 15014

[lurch]

@jviotti Would it be easy to add some custom logging here, to determine whether the .bat file can't be executed at all, or if it started executing and failed mid-way through? (and if so, at which point it failed?)

[jviotti]

@lurch If the script didn't complete successfully we don't inspect its stdout at all, so maybe the extra logging won't do much difference?

Most of these errors hide their root cause as subtleties in the error message. I wonder if by copy pasting the error, some of this information got lost.

@timjstone Do you mind posting a screenshot of the error window?

[timjstone]

[jviotti]

Weird. Maybe this is also failing because of stderr output, like #1025? @timjstone Do you mind trying this custom build?
https://drive.google.com/open?id=0B7tkbonGU-RyUnJxbm5WeVpSM1U

[timjstone]

unfortuately, no change

Tim

[jviotti]

I'm honestly clueless about this one. I sent a PR to drivelist to append the exit code to the error message: balena-io-modules/drivelist#149. I'll try to increase logging in some other areas and then maybe we can try again with another custom build.

[jviotti]

@timjstone Can you run the following custom build:
https://drive.google.com/open?id=0B7tkbonGU-RyQ0tHYTVDbkRCMEU?

Once the error happens, click OK, and then once Etcher opens up, press Ctrl+Alt+I to open DevTools, go to the Console pane, and copy paste what you see there here.

[timjstone]

Interested in joining the Etcher team?
Drop us a line at [email protected]
tracker.js:10 Mon Mar 06 2017 19:21:45 GMT+0000 (GMT Standard Time) Application start
tracker.js:10 Mon Mar 06 2017 19:21:45 GMT+0000 (GMT Standard Time) Checking for updates
tracker.js:10 drivelist stderr:  +0ms
tracker.js:10 drivelist stdout: device: "\\\\.\\PHYSICALDRIVE1"
description: "SanDisk SSD U110 16GB"
size: 16006394880
raw: "\\\\.\\PHYSICALDRIVE1"
system: True
protected: False
mountpoints:
  - path: "D:"

device: "\\\\.\\PHYSICALDRIVE2"
description: "SanDisk Ultra Fit USB Device"
size: 124218178560
raw: "\\\\.\\PHYSICALDRIVE2"
system: False
protected: False
mountpoints:
  - path: "H:"

device: "\\\\.\\PHYSICALDRIVE0"
description: "Samsung SSD 850 PRO 512GB"
size: 512105932800
raw: "\\\\.\\PHYSICALDRIVE0"
system: True
protected: False
mountpoints:
  - path: "C:"

device: "\\\\.\\PHYSICALDRIVE3"
description: "SDHC Card"
size: 15924142080
raw: "\\\\.\\PHYSICALDRIVE3"
system: False
protected: False
mountpoints:
  - path: "E:"

 +0ms
tracker.js:10 Error: Command failed: C:\Users\timjs\AppData\Local\Temp\6926.tmp.bat
 (code 1)
    at ChildProcess.exithandler (child_process.js:218)
    at emitTwo (events.js:106)
    at ChildProcess.emit (events.js:191)
    at maybeClose (internal/child_process.js:877)
    at Process.ChildProcess._handle.onexit (internal/child_process.js:226)a.(anonymous function) @ tracker.js:10

[timjstone]

for info, when i try to select a drive in step 2, it says no removable drives.

Tim

[jviotti]

Hi Tim,

Thank you very much for the fast response, that's really appreciated!

So it looks like the drive detection shell script exits with code 1, even though it outputs valid stuff to stdout. The question is what triggers the exit code 1.

I'm pretty sure that if it was a VBScript error, stderr would include at least a useful error message pointing the VBScript problematic line, which makes me think this comes from the batch wrapper:

set "PATH=%PATH%;%SYSTEMROOT%\System32"
cscript //nologo "%~f0?.wsf"
exit /b %ERRORLEVEL%

Here comes the nice part. If a command fails, it sets %ERRORLEVEL% to some number greater than 0, however, if after an error, a command succeeds, then %ERRORLEVEL% is NOT updated back to 0, which means that the exit code 1 could be coming from something else happening before this.

@timjstone Can you confirm that the output you pasted above includes all your connected drives?

for info, when i try to select a drive in step 2, it says no removable drives.

Yeah, that's expected. The drive scanner is failing, so you'll not be able to select any drives.

[jviotti]

In order to confirm this theory, I'll create a new custom build that resets the error level at the beginning of the batch script.

[jviotti]

The way that error level works is absurd. Almost no command resets the error level, but some internal ones do. Even worse, if you do set ERRORLEVEL 0, then that creates a new environment variable that shadows the real one, causing an even bigger mess.

[jviotti]

@timjstone Here's a new custom build containing the patch described above: https://drive.google.com/open?id=0B7tkbonGU-Ryb1hybnVvYlYtQ1k

Let us know how it goes, and thank you very much for you help debugging this issue!

[timjstone]

unfortunately, the same problem

Tim

[jviotti]

@timjstone Is it the same code number in the error title? E.g: (code 1)

[jviotti]

@timjstone Do you mind trying this little program? https://drive.google.com/file/d/0B7tkbonGU-RyT0Z0Qm8zOHFuVk0/view?usp=sharing You should execute it from cmd.exe or PowerShell by running the run.bat script in there.

Its basically Node v6.1.0 (which we use on Etcher) calling drivelist. If this fails with the same error message, then we're in good track, since we'd have a very small reproducible example. If this doesn't fail, then I honestly have no clue about what might be going on, so let's hope it fails :)

[timjstone]

yes we get the same error or: Command failed: C:\Program Files (x86)\Etcher\node_modules\drivelist\scripts\win32.bat (code 1) at ChildProcess.exithandler (child_process.js:202:12) at emitTwo (events.js:106:13) at ChildProcess.emit (events.js:191:7) at maybeClose (internal/child_process.js:850:16) at Process.ChildProcess._handle.onexit (internal/child_process.js:215:5)

…

On Mon, 6 Mar 2017 at 21:13 Juan Cruz Viotti ***@***.***> wrote: @timjstone <https://github.com/timjstone> Do you mind trying this little program? https://drive.google.com/file/d/0B7tkbonGU-RyT0Z0Qm8zOHFuVk0/view?usp=sharing You should execute it from cmd.exe or PowerShell by running the run.bat script in there. Its basically Node v6.1.0 (which we use on Etcher) calling drivelist. If this fails with the same error message, then we're in good track, since we'd have a very small reproducible example. If this doesn't fail, then I honestly have no clue about what might be going on, so let's hope it fails :) — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1054 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AYMUjF8dzWOJnIuA1GI31euwU9Lx_-M_ks5rjHcRgaJpZM4Lur9t> .

[timjstone]

I only use Windows defender, no other anti virus installed, if that is any help

Tim

[lurch]

*shrug* I suspect there's so many different virus-scanner programs, who knows how they all work! ;-)

[alexandrosm]

@lurch "windows defender" is the default microsoft one.

…

-- *Alexandros Marinos* Founder & CEO, Resin.io +1 206-637-5498 @alexandrosm

On Wed, May 3, 2017 at 7:39 PM, Andrew Scheller ***@***.***> wrote: *shrug* I suspect there's so many different virus-scanner programs, who knows how they all work! ;-) — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1054 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ABLUCFFjfXHwWpZvCXwMRguntfV-_Hbmks5r2MnxgaJpZM4Lur9t> .

[lurch]

@alexandrosm My comment was directed at @jhermsmeier , rather than at @timjstone ;)

[lurch]

Please see #1574 (comment)

[babi-bibaak]

Hello,
i have this error and can't fix that!!!

[jhermsmeier]

@babi-bibaak that error doesn't seem to have anything to do with Etcher

[lurch]

@babi-bibaak Please ensure that you're using the latest version of Etcher v1.2.1

[frankgorhamengard]

I posted a solution that worked for me in #1793
SD micro card was plugged in to a USB adapter when it was formatted by SD formatter. But after I reformatted in the SD adapter, I was able to install the image successfully with Etcher.
Something about formatting in a USB adapter?

[kriekprinsloo]

Which USB adapter are you using? I own a USB cd/DVD adapter, and it's just not very high quality and doesn't work most times I try to use it.

…

On Thu, Sep 13, 2018 at 6:57 PM, Frank Gorham-Engard < ***@***.***> wrote: I posted a solution that worked for me in #1793 <#1793> SD micro card was plugged in to a USB adapter when it was formatted by SD formatter. But after I reformatted in the SD adapter, I was able to install the image successfully with Etcher. Something about formatting in a USB adapter? — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1054 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ADpgDjP86Ydp-w3K-rHch-6CbofSdWOtks5uawz1gaJpZM4Lur9t> .