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docs/style-guide/inclusive-language.md

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+title: Inclusive Language style guide
+Description: This style guide outlines the guideline for using inclusive languages in documentation.
+---
+
+# Inclusive Language
+
+While writing documentation we are indirectly reaching out to thousands of people all around the globe. 
+Thus, we must ensure that our diverse audience can connect with our information. 
+
+## 1. Culturally inclusive language
+
+Certain phrases and words are commonly used in specific regions of the world. Avoid avoiding region-specific language in the documentation. 
+Some examples of Region Specific Language are -
+- “It’s not rocket science” is commonly used in the USA, and non-US people might not be able to relate to it properly.
+- Phrases written in regional languages instead of English.
+- “It’s a piece of cake” is commonly used in the USA, and non-US people might not be able to relate to it properly.
+- Terms like "gypsy" is considered derogatory in Romani community, "eskimo" is considered offensive in artic community.
+- Terms like "tipping point" is considered offensive in African American cultures.
+
+## 2. Gender neutral language
+
+Some phrases and words target men or men/women specifically, resulting in other gender groups feeling left out while reading our documentation. Using only male pronouns also make women in technology feel excluded or overlooked.
+Similarly, we should also try to include non binary group of people with our writing.
+Some examples of Gender Neutral Language are -
+- Using “they/them” instead of “his/him” or “she/her”.
+- Using “Hello everyone” instead of “Hello guys”.
+- Using “Chairperson” instead of “Chairman” or “Chairwoman”.
+- Using "people", "guests" or "folks" instead of "ladies and gentlemen".
+- Using "Mx" or "Ms" instead of using "Mr" or "Mrs".
+- Using "humankind" instead of "mankind".
+- Avoid using sterotypes such as linking "male" with "strength", "women" with "care work", "male homosexuality" with "sensitivity".
+
+## 3. Accessibility and Disability 
+
+The placement of the word “People” matters a lot when it comes to writing documentation. 
+Using the word “People” in the beginning makes it more pleasant as the problem is not displayed in the beginning.
+The phrasing of sentences should not be in a manner that depicts Ableism or discrimination against individuals with disabilities or 
+the assumption that people with disabilities are inferior to those without disabilitie.
+
+Some examples of Gender Neutral Language are -
+- Using “People with a mental health condition” instead of “Mentally Unstable People”.
+- Using “Deaf” instead of “Person with deafness”.
+- Using "People with a disability" instead of "Disabled people".
+- Using "Wheelchair Users" instead of "Wheelchair bound".
+- Using "People experiencing homelessness" instead of "Homeless people"
+- Avoid using derogatory terms that refer to people with disabilities like "crazy", "retarded", and "lame".
+- Try using phrases like "overlook" or "ignore" instead of "turn a blind eye", or using "unheard" or "unnoticed" instead of saying "falling on deaf ears".
+
+## 4. Slang free language 
+
+While framing the documentation, we must ensure that we are not including any vulgar language even if those are 
+included indirectly in our work. We should be mindful of inadvertently including slang words within phrases that may have unintended or inappropriate connotations.
+Some examples include -
+- Using “simple” or “easy" instead of “no-brainer”.
+- Using "simple" or "straightforward" instead of "easy-peasy".
+- Avoid using any racist, sexist, or any discriminatory language like "stupid" or "retarted".
+- Using "easy" or "simple" instead of "piece of cake".
+- Using "excellent" or "impressive" instead of "dope"
+
+## 5. Ageism free language   
+
+When constructing the documentation, avoiding words or phrases that may disproportionately emphasize a specific age group is important, making other age groups feel excluded.
+Some examples include -
+- Avoid mentioning the exact age like “60 years” old.
+- Using "experienced" instead of "old-timer"
+- Avoid phrases like "you are too old to understand" or "you are too yound to understand"
+- Using “lively” instead of “young”.
+- Avoid making assumptions about a person's abilities or interests based on their age, like assuming an older adult will not be tech savvy.
+
+## 6. Knowledge level assumption free language
+
+While building the documentation, we should always assure that we don’t presume the knowledge level of the readers. 
+This is because if we assume that our readers are highly skilled or have advanced experience, 
+we might inadvertently skip explaining or linking some important concepts. Also, we should avoid labeling some steps as “easy”, 
+because this might make some readers question their technical abilities.
+Some examples include -
+- Using “fixing the navbar is good to start with” instead of “fixing the navbar is very easy”.
+- Linking complex topics which most of our audience won’t be able to understand.
+- Avoid using phrases like "As you already know, the Fourier series is a mathematical method used to represent periodic functions."
+- Avoid including phrases like "You're probably familiar with the concept of compound interest, so I won't go into too much detail about it."