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clicktale

Summary

This plugin allows easy integration with Clicktale service (clicktale.com) Clicktale records user sessions, clicks, form input etc and plays them back later for usability review.

Installation

  • install the plugin

> ./script/plugin install git://github.com/astrails/clicktale.git

  • head to clicktale.net and signup for a free account. Or not free. Your choice.

  • get a tracking code from clicktale. It should look something like this:

    <!-- ClickTale Bottom part -->
    <div id="ClickTaleDiv" style="display: none;"></div>
    <script src="http://s.clicktale.net/WRc3.js" type="text/javascript"></script>
    <script type="text/javascript">
    if(typeof ClickTale=='function') ClickTale(<project_id>,<ratio>,<param>);
    </script>
    <!-- ClickTale end of Bottom part -->
  • replace <project_id>, <ratio> and <param> in the autogenerated config/clicktale.yml with values from clicktale tracking code.

  • add partials into layout inside the ‘body’ tag

    <body>
    <%= clicktale_top %>
     ...
    <%= yield %>
     ...
    <%= clicktale_bottom %>
    </body>

Note: The plugin works by leveraging rails caching mechanism, which is by default only enabled in production environment. To enable the plugin in the development environment do the following:

* set enabled=true in config/clicktale.yml (development section) * set config.action_controller.perform_caching=true in config/environments/development.rb

Another Note: As of this writing, clicktale service ignores existance of Safari browser. I hope it will someday.

Copyright © 2009 Michael Mazyar. See LICENSE for details.

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