Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

doc/md: support page #2445

Merged
merged 7 commits into from
Jan 16, 2024
Merged
Show file tree
Hide file tree
Changes from 2 commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
34 changes: 34 additions & 0 deletions doc/md/support.mdx
Original file line number Diff line number Diff line change
@@ -0,0 +1,34 @@
---
title: Getting Support
id: support
slug: /support
---

We invest a lot of time and resources in this documentation to make Atlas as easy to use as possible. However,
sometimes you encounter some issues that you could use some help with. We are here to help you!
rotemtam marked this conversation as resolved.
Show resolved Hide resolved

## Community Support

Atlas is a community project, and we have a community of users and developers that are happy to help you out. You can
reach out to the community in the following ways:

* [Join our Discord server](https://discord.gg/zZ6sWVg6NT) and ask your question in the `#getting-started` or `#support` channels.
* [Create a new issue](https://github.com/ariga/atlas/issues/new/choose) on GitHub.
Comment on lines +12 to +16
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
Atlas is a community project, and we have a community of users and developers that are happy to help you out. You can
reach out to the community in the following ways:
* [Join our Discord server](https://discord.gg/zZ6sWVg6NT) and ask your question in the `#getting-started` or `#support` channels.
* [Create a new issue](https://github.com/ariga/atlas/issues/new/choose) on GitHub.
Atlas is a community project, and we have a community of users and developers that are happy to help you out. You can [join our Discord server](https://discord.gg/zZ6sWVg6NT) and ask your question in the `#getting-started` or `#support` channels.


At [Ariga](https://ariga.io), the company building Atlas, we constantly monitor both channels and will try to help you out as soon
as possible. However, we are a small team and we can't guarantee a response time. If you need a guaranteed response
time, please consider commercial support.
rotemtam marked this conversation as resolved.
Show resolved Hide resolved

## Commercial Support

Commercial support by the team that builds Atlas is available to all paying users of
[Atlas Cloud](https://atlasgo.cloud/pricing) and as a separate subscription for self-hosted users.

Commercial support includes:
* Priority support via email
* Dedicated Slack channel (Enterprise plan and Design Partners only)
* Help setting up CI/CD pipelines for your infrastructure
* Priority bugfixes and feature requests

If you are interested in commercial support, please write us at [[email protected]](mailto:[email protected]?subject=Atlas%20Commercial%20Support)
or reach out to us via Intercom (click the conversation bubble on the lower right part of the screen).
6 changes: 5 additions & 1 deletion doc/website/docusaurus.config.js
Original file line number Diff line number Diff line change
Expand Up @@ -62,7 +62,6 @@ module.exports = {
className: 'header-newsletter-link',
position: 'right',
},

{
to: 'getting-started',
label: 'Docs',
Expand All @@ -83,6 +82,11 @@ module.exports = {
label: 'Cloud',
position: 'left',
},
{
to: 'support',
label: 'Support',
position: 'left',
},
],
},
//
Expand Down
4 changes: 4 additions & 0 deletions doc/website/sidebars.js
Original file line number Diff line number Diff line change
Expand Up @@ -132,6 +132,10 @@ module.exports = {
},
]
},
{
type: 'doc',
id: 'support',
}
],
guides: [
{
Expand Down
Loading