Zigbee2MQTT can't connect to Zigbee Bridge Pro #17998

mcarson75 · 2023-02-19T18:23:48Z

mcarson75
Feb 19, 2023

I have a Sonoff Zigbee Bridge Pro that had been working fine with Zigbee2MQTT using Tasmota 12.3. I went to upgrade it to 12.4 and must have done something wrong, because it wouldn't boot (the details aren't important for this) so I started from scratch, and I cannot get Zigbee2MQTT to connect again. I think I must be missing something in my understanding.

I haven't found a good guide that gives every step necessary to flash Tasmota and get this working with HA/Zigbee2MQTT, so I have put together steps from several guides. Here are the steps I followed this latest time. (I have tried modifying the order of these, setting the template manually, and several other variations with no luck.) This was working fine just yesterday, so I really don't know what I am missing! This does not appear to be a network issue. The IP address/subnet did not change, and you can see in my steps I check connectivity and it seems right.

The piece I do not understand is how the coordinator fits into this? I flash coordinator, but when I have it configured as Sonoff ZBPro TCP I do not see any messages showing that the coordinator has started on boot. I don't know if this is correct or not. If I disable autoconfig and reflash coordinator, then I get the "Permit Join All" and other button on the main screen, and the log messages in the console. However, the TCP server will not start in this case.

But since the network is correct, the problem seems to be the TCP Server. The port is open but no one is home, it seems. I don't know what is supposed to be there or how to troubleshoot. Can anyone give me some pointers? I am completely stuck now. Here are the steps I followed this time:

Serial flash tasmota32.bin using ESP-Flasher.exe. I see success, although no logs come up after this.
Disconnect from serial, connect to power, find AP, configure network
Connect to IP address
OTA flash tasmota32-zbbrdgpro.bin (this step from here)
set up MQTT, backup Wifi, hostname
Check fs size, is only 320
Download partition wizard (this step from here)
Reboot
Go into Partition wizard, migrate to Safeboot
Resize fs to 1344 (from here)
Go into Manage file system and upload the following files:
- cc2652_flasher.be
- intelhex.be
- sonoff_zb_pro_flasher.be
- sonoffzbpro_coord_20220219.hex
Apply auto-configuration "Sonoff ZBPro TCP" (step from here)'
Check and flash coordinator, flash completes successfully (this step from here)

	18:52:44.567 FLH: Starting verification of HEX file
	18:52:54.832 FLH: Verification of HEX file OK
	18:53:08.951 FLH: cc2652_flasher rx=23 tx=19 rst=15 bsl=22
	18:53:08.998 FLH: Flashing started (takes 5 minutes during which Tasmota is unresponsive)
	18:56:55.808 FLH: Flashing completed: OK
	18:56:55.916 FLH: Flash crc32 0x000000 - 0x2FFFF = bytes('1598929A')

Reboot - here are console logs

	00:00:02.373 HTP: Web server active on zigbeeprobridge with IP address 10.0.49.100
	18:58:58.723 MQT: Attempting connection...
	18:58:59.104 MQT: Connected
	18:58:59.109 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/tele/LWT = Online (retained)
	18:58:59.111 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/cmnd/POWER = 
	18:58:59.129 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/tele/INFO1 = {"Info1":{"Module":"TCP ZBBridge Pro","Version":"12.4.0(zbbrdgpro)","FallbackTopic":"cmnd/DVES_6071DC_fb/","GroupTopic":"tasmota/downstairs/tasmotas/zigbee/cmnd/"}}
	18:58:59.146 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/tele/INFO2 = {"Info2":{"WebServerMode":"Admin","Hostname":"zigbeeprobridge","IPAddress":"10.0.49.100","IP6Global":"","IP6Local":"fe80::4222:d8ff:fe60:71dc"}}
	18:58:59.174 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/tele/INFO3 = {"Info3":{"RestartReason":"Software reset CPU","BootCount":11}}
	18:58:59.208 RUL: SYSTEM#BOOT performs "TCPStart 8888"
	18:58:59.211 TCP: Starting TCP server on port 8888
	18:58:59.215 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/RESULT = {"TCPStart":"Done"}
	18:59:00.282 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS1 = {"StatusPRM":{"Baudrate":115200,"SerialConfig":"8N1","GroupTopic":"tasmotas","OtaUrl":"https://ota.tasmota.com/tasmota32/tasmota32-zbbrdgpro.bin","RestartReason":"Software reset CPU","Uptime":"0T00:00:05","StartupUTC":"2023-02-19T17:58:55","Sleep":50,"CfgHolder":4617,"BootCount":10,"BCResetTime":"2023-02-19T18:20:00","SaveCount":28}}
	18:59:00.335 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS11 = {"StatusSTS":{"Time":"2023-02-19T18:59:00","Uptime":"0T00:00:05","UptimeSec":5,"Heap":161,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":38,"MqttCount":1,"Berry":{"HeapUsed":3,"Objects":47},"Wifi":{"AP":1,"SSId":"hokie_iot","BSSId":"76:83:C2:94:32:B2","Channel":1,"Mode":"11n","RSSI":68,"Signal":-66,"LinkCount":1,"Downtime":"0T00:00:02"}}}
	18:59:02.789 QPC: Reset
	18:59:03.823 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/tele/STATE = {"Time":"2023-02-19T18:59:03","Uptime":"0T00:00:08","UptimeSec":8,"Heap":162,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":81,"MqttCount":1,"Berry":{"HeapUsed":3,"Objects":47},"Wifi":{"AP":1,"SSId":"hokie_iot","BSSId":"76:83:C2:94:32:B2","Channel":1,"Mode":"11n","RSSI":66,"Signal":-67,"LinkCount":1,"Downtime":"0T00:00:02"}}
	18:59:23.962 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS = {"Status":{"Module":0,"DeviceName":"Tasmota","FriendlyName":["Tasmota"],"Topic":"zigbeebridgepro","ButtonTopic":"0","Power":0,"PowerOnState":3,"LedState":1,"LedMask":"FFFF","SaveData":1,"SaveState":1,"SwitchTopic":"0","SwitchMode":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"ButtonRetain":0,"SwitchRetain":0,"SensorRetain":0,"PowerRetain":0,"InfoRetain":0,"StateRetain":0,"StatusRetain":0}}
	18:59:24.001 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS1 = {"StatusPRM":{"Baudrate":115200,"SerialConfig":"8N1","GroupTopic":"tasmotas","OtaUrl":"https://ota.tasmota.com/tasmota32/tasmota32-zbbrdgpro.bin","RestartReason":"Software reset CPU","Uptime":"0T00:00:28","StartupUTC":"2023-02-19T17:58:55","Sleep":50,"CfgHolder":4617,"BootCount":11,"BCResetTime":"2023-02-19T18:20:00","SaveCount":29}}
	18:59:24.041 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS2 = {"StatusFWR":{"Version":"12.4.0(zbbrdgpro)","BuildDateTime":"2023-02-18T16:10:03","Core":"2_0_6","SDK":"4.4.3.20230129","CpuFrequency":160,"Hardware":"ESP32-D0WD-V3 rev.3","CR":"489/699"}}
	18:59:24.070 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS3 = {"StatusLOG":{"SerialLog":2,"WebLog":2,"MqttLog":0,"SysLog":0,"LogHost":"","LogPort":514,"SSId":["hokie_iot","hokie_ap"],"TelePeriod":300,"Resolution":"558180C0","SetOption":["00008009","2805C80001000600003C5A0A192800000000","00000080","00006000","00004000","00000000"]}}
	18:59:24.103 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS4 = {"StatusMEM":{"ProgramSize":1460,"Free":395,"Heap":158,"StackLowMark":3,"PsrMax":0,"PsrFree":0,"ProgramFlashSize":4096,"FlashSize":4096,"FlashChipId":"16405E","FlashFrequency":40,"FlashMode":"DIO","Features":["00000809","8F8A87CF","00548001","000000CF","010013C0","C0000981","40024080","00200000","5400082C","00000080"],"Drivers":"1,2,3,4,5,8,9,10,12,16,20,21,23,24,27,29,35,38,41,50,52,59,62,82","Sensors":"1,2,3,5,6,127"}}
	18:59:24.155 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS5 = {"StatusNET":{"Hostname":"zigbeeprobridge","IPAddress":"10.0.49.100","Gateway":"10.0.50.1","Subnetmask":"255.255.252.0","DNSServer1":"10.0.50.1","DNSServer2":"0.0.0.0","Mac":"40:22:D8:60:71:DC","IP6Global":"","IP6Local":"fe80::4222:d8ff:fe60:71dc","Ethernet":{"Hostname":"","IPAddress":"0.0.0.0","Gateway":"0.0.0.0","Subnetmask":"0.0.0.0","DNSServer1":"10.0.50.1","DNSServer2":"0.0.0.0","Mac":"00:00:00:00:00:00","IP6Global":"","IP6Local":""},"Webserver":2,"HTTP_API":1,"WifiConfig":4,"WifiPower":17.0}}
	18:59:24.207 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS6 = {"StatusMQT":{"MqttHost":"ha.iot.carson-family.com","MqttPort":1883,"MqttClientMask":"DVES_%06X","MqttClient":"DVES_6071DC","MqttUser":"matt","MqttCount":1,"MAX_PACKET_SIZE":1200,"KEEPALIVE":30,"SOCKET_TIMEOUT":4}}
	18:59:24.240 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS7 = {"StatusTIM":{"UTC":"2023-02-19T17:59:24","Local":"2023-02-19T18:59:24","StartDST":"2023-03-26T02:00:00","EndDST":"2023-10-29T03:00:00","Timezone":"+01:00","Sunrise":"07:51","Sunset":"18:16"}}
	18:59:24.275 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS10 = {"StatusSNS":{"Time":"2023-02-19T18:59:24"}}
	18:59:24.288 MQT: tasmota/downstairs/zigbeebridgepro/zigbee/stat/STATUS11 = {"StatusSTS":{"Time":"2023-02-19T18:59:24","Uptime":"0T00:00:29","UptimeSec":29,"Heap":153,"SleepMode":"Dynamic","Sleep":50,"LoadAvg":19,"MqttCount":1,"Berry":{"HeapUsed":3,"Objects":47},"Wifi":{"AP":1,"SSId":"hokie_iot","BSSId":"76:83:C2:94:32:B2","Channel":1,"Mode":"11n","RSSI":62,"Signal":-69,"LinkCount":1,"Downtime":"0T00:00:02"}}}

Note that TCP server has started
Test via netcat from Home Assistant console

	[core-ssh config]$ nc -z -v 10.0.49.100 8888
	10.0.49.100 (10.0.49.100:8888) open

Acknowledgement in Tasmota console:

	19:00:26.631 TCP: Got connection from 10.0.50.30

Test via netcat from another machine on subnet:

	$ nc -z -v 10.0.49.100 8888
	Connection to 10.0.49.100 8888 port [tcp/*] succeeded!

Acknowledgement in Tasmota console:

	19:00:32.141 TCP: Got connection from 10.0.50.15

Check config again in Zigbee2MQTT:

	port: tcp://10.0.49.100:8888
	adapter: zstack

Start Zigbee2MQTT, get failure:
Acknowledgement of connection in Tasmota:

	19:00:56.419 TCP: Got connection from 10.0.50.30

Failure logs in Zigbee2MQTT:

	[13:00:53] INFO: Preparing to start...
	[13:00:53] INFO: Socat not enabled
	[13:00:54] INFO: Starting Zigbee2MQTT...
	Zigbee2MQTT:info  2023-02-19 13:00:57: Logging to console and directory: '/config/zigbee2mqtt/log/2023-02-19.13-00-57' filename: log.txt
	Zigbee2MQTT:info  2023-02-19 13:00:57: Starting Zigbee2MQTT version 1.30.1 (commit #unknown)
	Zigbee2MQTT:info  2023-02-19 13:00:57: Starting zigbee-herdsman (0.14.89)
	Zigbee2MQTT:error 2023-02-19 13:01:16: Error while starting zigbee-herdsman
	Zigbee2MQTT:error 2023-02-19 13:01:16: Failed to start zigbee
	Zigbee2MQTT:error 2023-02-19 13:01:16: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
	Zigbee2MQTT:error 2023-02-19 13:01:16: Exiting...
	Zigbee2MQTT:error 2023-02-19 13:01:16: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
		at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
		at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
		at Zigbee.start (/app/lib/zigbee.ts:58:27)
		at Controller.start (/app/lib/controller.ts:101:27)
		at start (/app/index.js:107:5)

Note that I have also attempted to set up with ZHA, and get the same result - can't connect to socket.

I'm at my wit's end here. I've tried everything I can think of in the last 24 hours and nothing has made a bit of difference. It always fails in the same way. What am I missing?

One other note - I did notice that the templates here and here are different - the TCP RX and TX are reversed from each other. However, I have tried it both ways and I still can connect via nc with both templates and Z2M still fails with both templates.

Answered by mcarson75

Feb 19, 2023

Update: I got this working after finding #17213. I mapped GPIO 15 to a relay and reset it and now I am able to connect.

I then set

poweronstate 5
pulsetime1 10
rule1 on system#boot do TCPStart 8888 endon on system#boot do power1 toggle endon

so that this resets on boot.

View full answer

mcarson75 · 2023-02-19T21:23:22Z

mcarson75
Feb 19, 2023
Author

Update: I got this working after finding #17213. I mapped GPIO 15 to a relay and reset it and now I am able to connect.

I then set

poweronstate 5
pulsetime1 10
rule1 on system#boot do TCPStart 8888 endon on system#boot do power1 toggle endon

so that this resets on boot.

3 replies

OhmegaStar Feb 11, 2024

thanks a lot for this post. I faced same problem as you, but from a new installation, with the latest version with autoconfig and updated coordinator available.
My only step missing was the last, to add the poweron / power toggle rule. After a soft reboot my zigbee2mqtt was finally able to connect.

OhmegaStar Apr 2, 2024

A bit Odd, Im seeing some issues with the power1 toggle command;

11:04:17.950 MQT: tele/tasmota_0DD8EC/INFO1 = {"Info1":{"Module":"TCP ZBBridge Pro","Version":"13.4.0.2(27ccf04-zbbrdgpro)","FallbackTopic":"cmnd/DVES_0DD8EC_fb/","GroupTopic":"cmnd/tasmotas/"}} 11:04:17.966 MQT: tele/tasmota_0DD8EC/INFO2 = {"Info2":{"WebServerMode":"Admin","Hostname":"tasmota-0DD8EC-6380","IPAddress":"192.168.0.179","IP6Global":"","IP6Local":"fe80::redacted%st1"}} 11:04:17.981 MQT: tele/tasmota_0DD8EC/INFO3 = {"Info3":{"RestartReason":"Software reset CPU","BootCount":55}} 11:04:17.998 TFS: File 'autoexec.bat' not found 11:04:18.008 RUL: SYSTEM#BOOT performs "TCPStart 8888" 11:04:18.009 SRC: Rule 11:04:18.010 CMD: Grp 0, Cmd 'TCPSTART', Idx 1, Len 4, Pld 8888, Data '8888' 11:04:18.011 TCP: Starting TCP server on port 8888 11:04:18.016 MQT: stat/tasmota_0DD8EC/RESULT = {"TCPStart":"Done"} 11:04:18.022 RUL: SYSTEM#BOOT performs "power1 toggle" 11:04:18.023 SRC: Rule 11:04:18.025 CMD: Grp 0, Cmd 'POWER', Idx 1, Len 6, Pld 2, Data 'toggle' 11:04:18.027 MQT: stat/tasmota_0DD8EC/RESULT = {"Command":"Error"} 11:04:20.614 WIF: IPv6 Global redacted 11:04:20.908 HTP: Main Menu

My GPIO15 Config:

Causing issues on restart for z2m

Cant Really see whats wrong with the config.

Any suggestions?

/OhmegaStar

sfromis Apr 2, 2024

You did not follow the suggestion of mcarson75, which was to instead config gpio 15 as a relay. Of course, this can only be workable if you make sure to have done all 3 suggested commands.

andreapede · 2024-10-21T15:24:49Z

andreapede
Oct 21, 2024

Update: I got this working after finding #17213. I mapped GPIO 15 to a relay and reset it and now I am able to connect.

I then set
poweronstate 5
pulsetime1 10
rule1 on system#boot do TCPStart 8888 endon on system#boot do power1 toggle endon
so that this resets on boot.

I would thank you because after I struggled for days over forums the solution worked correctly.
It was evident enough to me that the normal restart of the bridge didn't work. Only unplugging the power supply could restart the zigbee operation.
Gpio 15 as relay made the difference. Ty

3 replies

OhmegaStar Oct 21, 2024

Can you show what is meant by "configure gpio 15 as relay", im still uncertain about this step (so it's probably obvious....)??
Tia.
/OhmegaStar

mcarson75 Oct 21, 2024
Author

In your screenshot above from Apr 2 you have GPIO 15 configured as Zigbee Rst 1 under "Configure Template". This needs to be Relay 1.

OhmegaStar Oct 21, 2024

Tanks for the clear explanation. Will get this fixed 👌👍

Igel82 · 2024-11-14T15:41:06Z

Igel82
Nov 14, 2024

Hello everyone, I have the same problem. But I don't know where to insert the text after I have configured GPIO 15 as relay. Where must this text be written in zigbee2mqtt?

poweronstate 5
pulsetime1 10
rule1 on system#boot do TCPStart 8888 endon on system#boot do power1 toggle endon

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Zigbee2MQTT can't connect to Zigbee Bridge Pro #17998

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Zigbee2MQTT can't connect to Zigbee Bridge Pro #17998

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mcarson75 Feb 19, 2023 Author

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