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CLOUD-3051: Add Flexibility updates #1771

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Mar 28, 2022
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CLOUD-3051: Add Flexibility updates #1771

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CLOUD-3051: Add Flexibility updates
Mar 28, 2022
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LudovicTOURMAN Mar 28, 2022
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1 change: 0 additions & 1 deletion cloud_edition/flexibility_mode/docs/system_administration.rst
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Expand Up @@ -65,7 +65,6 @@ Alias Argument Action
``partners_systemctl <job>`` ``status|start|stop|restart|enable|disable`` Show status, start/stop/restart or enable/disable job consumers. Refer to `this page <job_consumers_and_workers.rst>`_ for more details
============================ ============================================ ======


Third-party Software Installation
---------------------------------

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32 changes: 23 additions & 9 deletions cloud_edition/flexibility_mode/index.rst
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Expand Up @@ -24,24 +24,38 @@ Types of environments

The system components are based on :doc:`../../../install_pim/manual/system_requirements/system_requirements`.

Updates and migrations
----------------------

Updates can include **patches** and **new features**. Integrators are accountables for applying new patches and performing migrations on the PIM.
PIM updates and migrations
--------------------------

Following the `Semantic Version <https://semver.org>`_, PIM has 2 main updates:

- patches or minors versions:
Can include **bug fixes** and **new features**.
Integrators are accountable for applying new patches and performing migrations on the PIM.
You can refer to :doc:`../../../migrate_pim/upgrade_minor_version` for more details about the procedure.
- majors versions:
Requires **new versions** of software and various components.
Please contact us through the `Helpdesk > Cloud Flexibility and Serenity <https://akeneo.atlassian.net/servicedesk/customer/portal/8/group/23/create/93?summary=Technological%20stack%20upgrade%20for%20PIM&customfield_13302=12701&customfield_13395=13010&customfield_13395%3A1=13016&description=--%21--%20%20Operation%20scheduling%3A%0A--%21--%20%20%20%20-%202h%20downtime%20expected%0A--%21--%20%20%20%20-%20French%20Office%20Hours%0A--%21--%20%20%20%20-%20Should%20be%20scheduled%2048h%20in%20advance%0A--%21--%20%20Please%20offer%20us%20several%20dates%20and%20we%20will%20confirm%20the%20one%20that%20also%20corresponds%20to%20our%20availability>`_ to schedule the upgrade of the technological stack.
Then integrators are accountable for performing the PIM migration.
You can refer to :doc:`../../../migrate_pim/upgrade_major_version` for more details about the procedure.

Quarterly System updates
------------------------

You can refer to :doc:`../../../migrate_pim/index` for more details about the procedure.
In order for you to benefit the best of Flexibility experience, Akeneo schedules system updates on a quarterly basis.
These updates include **security patches** and **system improvements**.

.. note::
They will be scheduled every last Wednesday/Thursday of the quarter following these time slots:

Major upgrades can require **new versions** of software and various components.
Please contact us through the `Helpdesk > Cloud Flexibility and Serenity <https://akeneo.atlassian.net/servicedesk/customer/portal/8/group/23/create/93?summary=Technological%20stack%20upgrade%20for%20PIM&customfield_13302=12701&customfield_13395=13010&customfield_13395%3A1=13016&description=--%21--%20%20Operation%20scheduling%3A%0A--%21--%20%20%20%20-%202h%20downtime%20expected%0A--%21--%20%20%20%20-%20French%20Office%20Hours%0A--%21--%20%20%20%20-%20Should%20be%20scheduled%2048h%20in%20advance%0A--%21--%20%20Please%20offer%20us%20several%20dates%20and%20we%20will%20confirm%20the%20one%20that%20also%20corresponds%20to%20our%20availability>`_ to schedule the upgrade of the tech stack.
- Asia/Australia: Starting **Wednesday at 3pm CET/CEST**
- Europe: Starting **Wednesday at 6pm CET/CEST**
- US: Starting **Thursday at 9am CET/CEST**

Backups management
------------------

A snapshot of your production instance is made regularly and can be restored upon request.


Manage your environments
------------------------
.. toctree::
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