[Docs] Add Silent Transfer instructions to Prompting Guide #111
Conversation
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
|
🌿 Preview your docs: https://vapi-preview-c1be56f7-c8cd-48a2-9530-a420bcf8cd3d.docs.buildwithfern.com |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Add this suggestion to a batch that can be applied as a single commit.
This suggestion is invalid because no changes were made to the code.
Suggestions cannot be applied while the pull request is closed.
Suggestions cannot be applied while viewing a subset of changes.
Only one suggestion per line can be applied in a batch.
Add this suggestion to a batch that can be applied as a single commit.
Applying suggestions on deleted lines is not supported.
You must change the existing code in this line in order to create a valid suggestion.
Outdated suggestions cannot be applied.
This suggestion has been applied or marked resolved.
Suggestions cannot be applied from pending reviews.
Suggestions cannot be applied on multi-line comments.
Suggestions cannot be applied while the pull request is queued to merge.
Suggestion cannot be applied right now. Please check back later.
Added a few notes to the Prompting Guide regarding Silent Transfers, specifically:
Silent Transfers section under Explicit Tool Integration section:
If the AI determines that the user needs to be transferred, do not send any text response back to the user. Instead, silently call the appropriate tool for transferring the call. This ensures a seamless user experience and avoids confusion.
Under Response Guidelines in Prompt example:
If you think you are about to transfer the call, do not send any text response. Simply trigger the tool silently. This is crucial for maintaining a smooth call experience.