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A (received) Shared Case is displayed as sender/owner #1245
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@crackytsi we need more details please. Does the problem stand in the UI ? Would you prefer to have another indicator to say that the case is "received" ? |
My understanding is that if I have OrgA and OrgB the case stays in the Org. But on OrgB we can also see: I would expect a little difference: That was confusing for me. |
yes, maybe this part needs for improvement. |
We will try to make it clearer, thanks @crackytsi |
Bug / Feature Request
Work Environment
Problem Description
A (received) Shared Case is displayed as sender/owner.
This is irritating. Actually its only a received share.
Therefore the option is to delete it, but this fails ("Case sharing update failed")
Steps to Reproduce
Possible Solutions
Make a section like "Shared by other organisations"
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