v1.9 fails to install while v1.7 succeeds

[chalemic]

We recently had a failure trying to install version 1.9 into an EE org, but were able to install v1.7 without issue. The reference number for the failure is 1518624156-80123 (440189229).

Attached is a screenshot of the error.

[afawcett]

Thanks, I've seen this before in another issue, without the detail behind the gack code, i cannot be 100% sure, but it could be because Ideas is not enabled? Can you check?

[afawcett]

This was the other issue, #31, the numbers don't match but thought I'd reference it.

[afawcett]

Unfortunatly i cannot get the error message behind this from Salesforce without the org Id, i also suspect it may have been purged from their internal logs by now. I'll progress issue 31 above in the meantime.