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========================= | ||
Helpdesk Ticket Timesheet | ||
========================= | ||
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.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! This file is generated by oca-gen-addon-readme !! | ||
!! changes will be overwritten. !! | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png | ||
:target: https://odoo-community.org/page/development-status | ||
:alt: Beta | ||
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png | ||
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
:alt: License: AGPL-3 | ||
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github | ||
:target: https://github.com/OCA/helpdesk/tree/14.0/helpdesk_mgmt_timesheet | ||
:alt: OCA/helpdesk | ||
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png | ||
:target: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt_timesheet | ||
:alt: Translate me on Weblate | ||
.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png | ||
:target: https://runbot.odoo-community.org/runbot/282/14.0 | ||
:alt: Try me on Runbot | ||
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|badge1| |badge2| |badge3| |badge4| |badge5| | ||
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This module adds Timesheet funcionality in Helpdesk module. | ||
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**Table of contents** | ||
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.. contents:: | ||
:local: | ||
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Configuration | ||
============= | ||
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To configure this module, you need to: | ||
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#. Allow Timesheet for a Helpdesk's Team | ||
#. Set a Default Project (optional) | ||
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Allow Timesheet | ||
~~~~~~~~~~~~~~~ | ||
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#. Go to Helpdesk > Configuration > Teams. | ||
#. Edit or create a new team. | ||
#. Check Allow Timesheet option to allow timesheets for that team. | ||
#. Select a Project for that team (optional). | ||
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Usage | ||
===== | ||
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#. Go to *Helpdesk* or *Helpdesk > Dashboard* to see the tickets dashboard. | ||
#. In the Kanban view, click in the kanban card of a team to see their tickets and create new ones. | ||
#. If there is not a Default Project you will need select a Project for the Ticket to show the Timesheet Table. | ||
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Bug Tracker | ||
=========== | ||
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us smashing it by providing a detailed and welcomed | ||
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_timesheet%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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Do not contact contributors directly about support or help with technical issues. | ||
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Credits | ||
======= | ||
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Authors | ||
~~~~~~~ | ||
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* Aresoltec Canarias | ||
* Punt Sistemes | ||
* SDi Soluciones Digitales | ||
* Solvos | ||
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Contributors | ||
~~~~~~~~~~~~ | ||
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* `Aresoltec Canarias, S.L <https://www.aresoltec.com>`_: | ||
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* Inma Sánchez | ||
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* `SDi Soluciones, S.L. <https://www.sdi.es>`_: | ||
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* Oscar Soto | ||
* Jorge Luis Quinteros | ||
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* `Punt Sistemes, S.L. <https://www.puntsistemes.es/>`_: | ||
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* Carlos Ramos | ||
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* `Solvos Consultoría Informática, S.L. <https://www.solvos.es/>`_: | ||
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* David Alonso | ||
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* `Guadaltech Soluciones Tecnológicas, S.L. <https://www.guadaltech.es/>`_: | ||
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* Fernando La Chica <[email protected]> | ||
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Maintainers | ||
~~~~~~~~~~~ | ||
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This module is maintained by the OCA. | ||
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.. image:: https://odoo-community.org/logo.png | ||
:alt: Odoo Community Association | ||
:target: https://odoo-community.org | ||
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OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
mission is to support the collaborative development of Odoo features and | ||
promote its widespread use. | ||
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This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/14.0/helpdesk_mgmt_timesheet>`_ project on GitHub. | ||
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. |
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############################################################################### | ||
# For copyright and license notices, see __manifest__.py file in root directory | ||
############################################################################### | ||
from . import models |
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# Copyright (C) 2020 Aresoltec Canarias <www.aresoltec.com> | ||
# Copyright (C) 2020 Punt Sistemes <www.puntsistemes.es.es> | ||
# Copyright (C) 2020 SDi Soluciones Digitales <www.sdi.es> | ||
# Copyright (C) 2020 Solvos Consultoría Informática <www.solvos.es> | ||
# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). | ||
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{ | ||
"name": "Helpdesk Ticket Timesheet", | ||
"summary": "Add HR Timesheet to the tickets for Helpdesk Management.", | ||
"author": "Aresoltec Canarias, " | ||
"Punt Sistemes, " | ||
"SDi Soluciones Digitales, " | ||
"Solvos, " | ||
"Odoo Community Association (OCA)", | ||
"website": "https://github.com/OCA/helpdesk", | ||
"license": "AGPL-3", | ||
"category": "After-Sales", | ||
"version": "16.0.1.0.0", | ||
"depends": [ | ||
"helpdesk_mgmt_project", | ||
"hr_timesheet", | ||
"project_timesheet_time_control", | ||
], | ||
"data": [ | ||
"views/helpdesk_team_view.xml", | ||
"views/helpdesk_ticket_view.xml", | ||
"views/hr_timesheet_view.xml", | ||
"report/report_timesheet_templates.xml", | ||
], | ||
"demo": ["demo/helpdesk_mgmt_timesheet_demo.xml"], | ||
} |
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helpdesk_mgmt_timesheet/demo/helpdesk_mgmt_timesheet_demo.xml
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<?xml version="1.0" encoding="utf-8" ?> | ||
<odoo noupdate="1"> | ||
<record id="project_1" model="project.project"> | ||
<field name="name">Helpdesk general project</field> | ||
</record> | ||
<record id="project_task_1" model="project.task"> | ||
<field name="name">Helpdesk general task</field> | ||
<field name="project_id" ref="project_1" /> | ||
</record> | ||
<record id="helpdesk_mgmt.helpdesk_team_2" model="helpdesk.ticket.team"> | ||
<field name="allow_timesheet" eval="True" /> | ||
<field name="default_project_id" ref="project_1" /> | ||
</record> | ||
<record id="helpdesk_mgmt.helpdesk_ticket_1" model="helpdesk.ticket"> | ||
<field name="team_id" ref="helpdesk_mgmt.helpdesk_team_2" /> | ||
<field name="project_id" ref="project_1" /> | ||
<field name="task_id" ref="project_task_1" /> | ||
<field name="planned_hours" eval="5" /> | ||
</record> | ||
<record id="helpdesk_ticket_1_timesheet_1" model="account.analytic.line"> | ||
<field name="ticket_id" ref="helpdesk_mgmt.helpdesk_ticket_1" /> | ||
<field name="name">Initial analysis</field> | ||
<field name="user_id" ref='base.user_admin' /> | ||
<field name="project_id" ref="project_1" /> | ||
<field name="task_id" ref="project_task_1" /> | ||
<field name="unit_amount" eval="2.5" /> | ||
</record> | ||
<record id="helpdesk_ticket_1_timesheet_2" model="account.analytic.line"> | ||
<field name="ticket_id" ref="helpdesk_mgmt.helpdesk_ticket_1" /> | ||
<field name="name">Resolution</field> | ||
<field name="user_id" ref='base.user_admin' /> | ||
<field name="project_id" ref="project_1" /> | ||
<field name="task_id" ref="project_task_1" /> | ||
<field name="unit_amount" eval="2" /> | ||
</record> | ||
</odoo> |
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# Translation of Odoo Server. | ||
# This file contains the translation of the following modules: | ||
# * helpdesk_mgmt_timesheet | ||
# | ||
msgid "" | ||
msgstr "" | ||
"Project-Id-Version: Odoo Server 12.0\n" | ||
"Report-Msgid-Bugs-To: \n" | ||
"POT-Creation-Date: 2020-05-19 07:54+0000\n" | ||
"PO-Revision-Date: 2020-08-24 15:59+0000\n" | ||
"Last-Translator: David Alonso (Solvos) <[email protected]>\n" | ||
"Language-Team: \n" | ||
"Language: es\n" | ||
"MIME-Version: 1.0\n" | ||
"Content-Type: text/plain; charset=UTF-8\n" | ||
"Content-Transfer-Encoding: 8bit\n" | ||
"Plural-Forms: nplurals=2; plural=n != 1;\n" | ||
"X-Generator: Weblate 3.10\n" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet | ||
msgid "Allow Timesheet" | ||
msgstr "Permitir Partes de Horas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model,name:helpdesk_mgmt_timesheet.model_account_analytic_line | ||
msgid "Analytic Line" | ||
msgstr "Línea Analítica" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_team_view_form | ||
msgid "Change the Default Project will not have retroactive effects." | ||
msgstr "Cambiar el proyecto por defecto no tendrá efectos retroactivos." | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__default_project_id | ||
msgid "Default Project" | ||
msgstr "Proyecto por defecto" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form | ||
msgid "Duration (Hour(s))" | ||
msgstr "Duración (Hora(s))" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model,name:helpdesk_mgmt_timesheet.model_helpdesk_ticket | ||
msgid "Helpdesk Ticket" | ||
msgstr "Ticket Helpdesk" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model,name:helpdesk_mgmt_timesheet.model_helpdesk_ticket_team | ||
msgid "Helpdesk Ticket Team" | ||
msgstr "Equipo de ticket Helpdesk" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__last_timesheet_activity | ||
msgid "Last Timesheet Activity" | ||
msgstr "" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search | ||
msgid "Late" | ||
msgstr "Tarde" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__planned_hours | ||
msgid "Planned Hours" | ||
msgstr "Horas planeadas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__progress | ||
msgid "Progress" | ||
msgstr "En proceso" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__remaining_hours | ||
msgid "Remaining Hours" | ||
msgstr "Horas restantes" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:project.project,label_tasks:helpdesk_mgmt_timesheet.project_1 | ||
msgid "Tasks" | ||
msgstr "Tareas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_account_analytic_line__ticket_id | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_hr_timesheet_switch__ticket_id | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.report_timesheet | ||
msgid "Ticket" | ||
msgstr "Ticket" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_account_analytic_line__ticket_partner_id | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_hr_timesheet_switch__ticket_partner_id | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search | ||
msgid "Ticket partner" | ||
msgstr "Contacto del ticket" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:project.project,label_tickets:helpdesk_mgmt_timesheet.project_1 | ||
#: model:project.task,label_tickets:helpdesk_mgmt_timesheet.project_task_1 | ||
msgid "Tickets" | ||
msgstr "Tickets" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__timesheet_ids | ||
msgid "Timesheet" | ||
msgstr "Parte de Horas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search | ||
msgid "Timesheet allowed" | ||
msgstr "Parte de Horas permitidos" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.actions.act_window,name:helpdesk_mgmt_timesheet.helpdesk_timesheet_action | ||
#: model:ir.ui.menu,name:helpdesk_mgmt_timesheet.helpdesk_timesheet_menu | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form | ||
msgid "Timesheets" | ||
msgstr "Partes de horas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__total_hours | ||
msgid "Total Hours" | ||
msgstr "Total horas" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search | ||
msgid "With activity today" | ||
msgstr "" | ||
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#. module: helpdesk_mgmt_timesheet | ||
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search | ||
msgid "With ticket" | ||
msgstr "Con ticket" | ||
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#~ msgid "Analityc Account" | ||
#~ msgstr "Cuenta analítica" | ||
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#~ msgid "Clean Default Analytic Account" | ||
#~ msgstr "Eliminar cuenta analítica por defecto" | ||
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#~ msgid "Default Analytic Account" | ||
#~ msgstr "Cuenta analítica por defecto" | ||
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#~ msgid "Reset Analytic Account" | ||
#~ msgstr "Restablecer cuenta analítica" |
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