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Knowledge Collaboratory KP mostly responding with 500 error #946

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isbluis opened this issue Sep 12, 2024 · 3 comments
Closed

Knowledge Collaboratory KP mostly responding with 500 error #946

isbluis opened this issue Sep 12, 2024 · 3 comments
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@isbluis
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isbluis commented Sep 12, 2024

Queries from ARAX to Knowledge Collaboratory KP have resulted in http/500 errors for several weeks; we have logged over 40,000 such failures across all four maturities. This greatly slows down the ability (of ARAX and Translator) to respond, as it seems to take a full 30 seconds to get the error response.

Example:
https://arax.ncats.io//index.html?r=293795
image

Error count since 8/17:
image

@sstemann
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@CaseyTa can you please review and let us know if this is something your team will take a look at or if it should go somewhere else

@micheldumontier
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one of the docker services related to nanopublication querying was crashing on every request. restarted the server, and seems to be responsive. please check again.

@isbluis
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isbluis commented Oct 17, 2024

This seems to be mostly- error-free for the past 8 days (there are still a few popping up, mostly in CI).
Closing.

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