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[HTC] The app is not opened after updating/installing the latest RC build #3692

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Softvision-GeluHaiduc opened this issue Jul 17, 2020 · 2 comments · Fixed by #3695
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[QA]:Blocker issue Label for QA to mark blocker issues logged [QA]:Caught_by_exploratory Bugs found during exploratory testing [QA]:Verified fixed Label for QA to mark verified fixed issues regression

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@Softvision-GeluHaiduc
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Softvision-GeluHaiduc commented Jul 17, 2020

[Affected Versions]:

  • Firefox Reality version 11 RC10 (4a83242)

[Affected Platforms]:

  • HTC Vive Focus - Android 7.1.2
  • HTC Vive Focus Plus - Android 7.1.2

[Steps to reproduce]:

  1. Install/update FxR to the latest RC build (4a83242).
  2. Open the Firefox Reality browser.
  3. Observe the behavior.

[Expected results]:

  • The build is opened.

[Actual results]:

  • After the loading screen is briefly shown the dashboard is redisplayed. (the FxR logo is not displayed)

[Notes]:

  • The issue is not reproducible on the other devices. (Oculus Go, Pico G2 4K and Pico Neo2)
  • If the store version of the app is also installed after the loading screen is displayed that version of the app is opened.
  • The issue is also reproducible on the latest main build as well.
  • Attached a screen recording of the issue here.
  • Attached the logcat file of the issue log_Fri07-17-2020_11-36-34.01.txt.
@Softvision-GeluHaiduc Softvision-GeluHaiduc added regression [QA]:Blocker issue Label for QA to mark blocker issues logged [QA]:Caught_by_exploratory Bugs found during exploratory testing labels Jul 17, 2020
@emstanley
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@bluemarvin let me know if this is an issue we should get Phil to review with the HTC engineering team on Monday.

@Softvision-GeluHaiduc
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I have verified this issue with Firefox Reality version 11 RC11 (cd336231) installed on HTC Vive Focus Plus and HTC Vive Focus headsets.
Now, the app is opened after updating/installing the latest RC build.

@Softvision-GeluHaiduc Softvision-GeluHaiduc added the [QA]:Verified fixed Label for QA to mark verified fixed issues label Jul 20, 2020
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