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Twilio Client Quickstart for Ruby

This template is part of Twilio CodeExchange. If you encounter any issues with this code, please open an issue at github.com/twilio-labs/code-exchange/issues.

About

This application should give you a ready-made starting point for writing your own voice apps with the Twilio Voice JavaScript SDK (formerly known as Twilio Client). This application uses Sinatra.

Once you set up the application, you will be able to make and receive calls from your browser. You will also be able to switch between audio input/output devices, and see dynamic volume levels on the call.

screenshot of application homepage

Implementations in other languages:

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Set up

Requirements

Twilio Account Settings

Before we begin, we need to collect all the config values we need to run the application:

Config Value Description
TWILIO_ACCOUNT_SID Your primary Twilio account identifier - find this in the console here.
TWILIO_TWIML_APP_SID The TwiML application with a voice URL configured to access your server running this app - create one in the console here. Also, you will need to configure the Voice "REQUEST URL" on the TwiML app once you've got your server up and running.
TWILIO_CALLER_ID A Twilio phone number in E.164 format - you can get one here
API_KEY / API_SECRET Your REST API Key information needed to create an Access Token - create one here. The API_KEY value should be key's SID.

Local development

  1. Clone this repo and cd into it.

    git clone https://github.com/TwilioDevEd/voice-javascript-sdk-quickstart-ruby.git
    cd voice-javascript-sdk-quickstart-ruby
  2. Install depenedencies with the make install command.

    make install
  3. Download the Twilio Voice JavaScript SDK code from GitHub.

    In a production environment, we recommend using npm to install the SDK. However, for the purposes of this quickstart, we are not introducing Node or build tools, and are instead getting the SDK code directly from GitHub.

    See the instructions here for downloading the SDK code from GitHub. You will download a zip or tarball for a specific release version of the Voice JavaScript SDK (ex: 2.0.0), extract the files, and retrieve the twilio.min.js file from the dist/ folder. Move that twilio.min.js file into this project's public/ directory.

  4. Create a configuration file for your application by copying the .env.example file to a new file called .env. Then, edit the .env file to include your account and application details.

    cp .env.example .env

    See Twilio Account Settings to locate the necessary environment variables.

  5. Start the server. It will run locally on port 4567.

    make serve
  6. Navigate to http://localhost:4567. You should see the application's homepage.

screenshot of application homepage

  1. Expose your application to the wider internet using ngrok. You can click here for more details. This step is important because the application won't work as expected if you run it through localhost.

    ngrok http 4567
  2. Once ngrok is running, it will assign a unique URL to your tunnel. It might be something like https://asdf456.ngrok.io. Take note of this.

  3. Configure your TwiML app's Voice "REQUEST URL" to be your ngrok URL plus /voice. For example:

    screenshot of twiml app

    You should now be ready to rock! Make some phone calls. Open it on another device and call yourself. Note that Twilio Client requires WebRTC enabled browsers, so Edge and Internet Explorer will not work for testing. We'd recommend Google Chrome or Mozilla Firefox instead.

Your Web Application

When you navigate to localhost:4567, you should see the web application containing a "Start up the Device" button. Click this button to initialize a Twilio.Device.

screenshot of application homepage

When the Twilio.Device is initialized, you will be assigned a random client name, which will appear in the top left corner of the homepage. This client name is used as the identity field when generating an access token for the client, and is also used to route incoming calls to the correct client device.

To make an outbound call to a phone number:

Under "Make a Call", enter a phone number in E.164 format and press the "Call" button.

To make a browser-to-browser call:

Open two browser windows to localhost:4567 and click "Start up the Device" button in both windows. You should see a different client name in each window.

Enter one client's name in the other client's "Make a Call" input field, and press the "Call" button.

screenshot of browser-to-browser calling

Receiving incoming calls from a non-browser device:

You will first need to configure your Twilio Voice phone number (the phone number you used as the TWILIO_CALLER_ID configuration value) to route incoming calls to your TwiML app. This tells Twilio how to handle an incoming call directed to your Twilio Voice number.

  1. Log in to the Twilio Console.
  2. Navigate to your Active Number list.
  3. Click on the number you are using as your TWILIO_CALLER_ID.
  4. Scroll down to find the "Voice & Fax" section and look for "CONFIGURE WITH".
  5. Select "TwiML App".
  6. Under "TwiML App", choose the TwiML App you created earlier for this quickstart.
  7. Click the "Save" button at the bottom of the browser window.

screenshot of configuring phone number for incoming calls

You can now call your Twilio Voice phone number from your phone.

Note: Since this is a quickstart with limited functionality, incoming calls will only be routed to your most recently created Twilio.Device.

Unknown Devices

If you see "Unknown Audio Output Device 1" in the "Ringtone" or "Speaker" devices lists, click the button below the boxes (Seeing "Unknown" Devices?) to have your browser identify your input and output devices. screenshot of unknown devices

Docker

If you have Docker already installed on your machine, you can use our docker-compose.yml to setup your project.

  1. Make sure you have the project cloned and that Docker is running on your machine.
  2. Retrieve the twilio.min.js file and move it to the public directory as outlined in Step 3 of the Local Development steps.
  3. Setup the .env file as outlined in Step 4 of the Local Development steps.
  4. Run docker-compose up.
  5. Follow the steps in Local Development on how to expose your port to Twilio using ngrok and configure the remaining parts of your application.

Tests

bundle exec rspec

Cloud deployment

Additionally to trying out this application locally, you can deploy it to a variety of host services. Here is a small selection of them.

Please be aware that some of these might charge you for the usage or might make the source code for this application visible to the public. When in doubt research the respective hosting service first.

Service
Heroku Deploy

Resources

  • The CodeExchange repository can be found here.

Contributing

This template is open source and welcomes contributions. All contributions are subject to our Code of Conduct.

License

MIT

Disclaimer

No warranty expressed or implied. Software is as is.

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