White screen after wakeup from suspend mode

[mikehaertl]

Describe the bug

When I wake up my system from suspend mode the teams window shows a white screen. Pressing <CTRL-r> refreshes the window and seems to fix the issue.

To Reproduce
Steps to reproduce the behavior:

1. Start teams
2. Send the system to suspend mode
3. Press a key to wake up the system

Expected behavior
The app should show the normal window after wakeup. This worked fine until the latest release.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Linux Mint 21.2 Victoria
• Installation package deb
• Version 1.3.0

Additional context

When started from the command line it immediately shows this message. Not sure if it's related:

$ teams-for-linux 
[ERROR] connect ECONNREFUSED 127.0.0.1:80
MESA-INTEL: warning: Haswell Vulkan support is incomplete
[4144649:0807/191322.207646:ERROR:object_proxy.cc(590)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented

[jijojosephk]

Are you having the same problem as #723 ?

[mikehaertl]

It shows the same symptoms, yes. Here's the debug log output:

[DEBUG] configPath:,/home/mike/.config/teams-for-linux
[INFO] No config file found, using default values
[DEBUG] configFile:,[object Object]
[DEBUG] Fetching custom background configuration from 'http://localhost/config.json'
[DEBUG] Custom background service url is 'http://localhost'
[DEBUG] processArgs:,/opt/teams-for-linux/teams-for-linux,--appLogLevels,warn,info,error,debug
[DEBUG] Spellchecker is disabled!
[ERROR] connect ECONNREFUSED 127.0.0.1:80
MESA-INTEL: warning: Haswell Vulkan support is incomplete
[DEBUG] GetSystemIdleState => IdleTimeout: 300s, IdleTimeoutPollInterval: 10s, ActiveCheckPollInterval: 2s, IdleTime: 0s, IdleState: 'active'
[4165423:0808/075503.469032:ERROR:object_proxy.cc(590)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented
[DEBUG] did-finish-load
[DEBUG] GetSystemIdleState => IdleTimeout: 300s, IdleTimeoutPollInterval: 10s, ActiveCheckPollInterval: 2s, IdleTime: 0s, IdleState: 'active'
[DEBUG] did-finish-load
[DEBUG] Badge count set to '0'
[DEBUG] User status changed to '1'
[DEBUG] User status changed to '1'
[DEBUG] GetSystemIdleState => IdleTimeout: 300s, IdleTimeoutPollInterval: 10s, ActiveCheckPollInterval: 2s, IdleTime: 4s, IdleState: 'active'
[DEBUG] GetSystemIdleState => IdleTimeout: 300s, IdleTimeoutPollInterval: 10s, ActiveCheckPollInterval: 2s, IdleTime: 0s, IdleState: 'active'

[... suspend ...]

[DEBUG] GetSystemIdleState => IdleTimeout: 300s, IdleTimeoutPollInterval: 10s, ActiveCheckPollInterval: 2s, IdleTime: 3s, IdleState: 'active'
[DEBUG] Waiting for network
[DEBUG] Waiting for network
[DEBUG] Reloading the page on system resume
[DEBUG] Reloading the page on system resume
[DEBUG] render-process-gone

[jijojosephk]

[DEBUG] render-process-gone

Yeah this [DEBUG] render-process-gone is the new problem introduced in electron version 25.x. You can reproduce the same problem even without suspending the system.

• Quit the app
• Launch again
• From the tray icon or app menu choose Refresh
• See the result. You'd see a white screen. Only the second refresh works. It's a new bug introduced in electron.

[mikehaertl]

You can reproduce the same problem even without suspending the system.

Confirmed.

I've searched for a related issue at electron but didn't find any. Do you know if this is worked on or when to expect a fix?

[jijojosephk]

I'll work on a solution. Hopefully in a few hours 😆 I got too much on my personal work list. Will see if this can be quick. Thanks for reporting.

[jijojosephk]

Tried to upgrade to latest electron 25.4.0, but the problem persists. So we need to find some work arounds.

[jijojosephk]

Merge closed it automatically. Kindly check when version 1.3.1 is available.

[mikehaertl]

Cool, thanks

[mikehaertl]

That was quick: Upgraded package is already available. Tested and fix confirmed.

Thanks again.

[jijojosephk]

@mikehaertl What's done is a work-around. Created a defect here: electron/electron#39476

[mikehaertl]

What's done is a work-around.

Yeah, I've also now seen it sometimes reload when it should not. Anyhow it's better than before.

[jijojosephk]

We'll downgrade the electron. Check out version 1.3.2 when it's available.