FW update failed #12537
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Hi @perovehuddly If the camera is identified as Intel RealSense D4XX USB2 Recovery then this indicates that it is in recovery mode, likely due to a failed update. The RealSense firmware update tool rs-fw-update can recover cameras that are in recovery mode. https://github.com/IntelRealSense/librealsense/tree/master/tools/fw-update A pre-built executable version of this tool for Windows can be obtained if you install the full RealSense SDK using the Intel.RealSense.SDK-WIN10 installer file in the 'Assets' file list of the Releases page. https://github.com/IntelRealSense/librealsense/releases/tag/v2.54.2 Instructions for running the rs-fw-update program in the Windows command prompt interface and initiating recovery can be found at #8500 (comment) As you are using RealSense Viewer version 2.54.2, the bin file for firmware 5.15.1.0 should be downloaded from the link below before using rs-fw-update. https://dev.intelrealsense.com/docs/firmware-releases#d400-series-firmware-downloads |
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Hi @perovehuddly Do you require further assistance with this case, please? Thanks! |
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Case closed due to no further comments received. |
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Hi... I have not had time to test your suggestion yet (this is a side
project), I'll come back to it later.
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Please provide a description of the problem
Automatic upload of SW with realsense.viewer realsense 435 failed multiple times
The text was updated successfully, but these errors were encountered: