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AVA

Agenda

10:15 - 10:20 Group introductions

10:20 - 10:30 Ellie - Intro to digital & Cast

10:30 - 10:45 Noga - F&C, work examples, design methods, rules of brainstorming & what to expect from the week

10:45 - 11:10 Braindump 💭

11:10 - 11:50 Goals, stakeholder, product, inspiration 💫

11:50-11:55 Break 🚽

11:55 - 12:20 Problem Satements 📋

11:20 - 12:40 "How Might We..?" 🌈

12:40 - 13:00 Big picture user journey and Tweet 🐦

13:00 - 13:50 Lunch 🍰

13:50 - 15:00 Your app as a messenging service 📱

15:00 - 15:10 Silent voting ✅

15:10 - 15:20 Break ☕

15:20 - 16:20 Crazy 8's ✏️

16:20 - 16:25 Break ☕

16:25 - 16:50 Next steps 8 traits of an effective Product Owner 💥

16:45 - 17:00 Choose PO! ✨

Explore 🔭

Braindump

Themes

  • Social Media
  • Training Reputation of training is amazing. Really in depth and well structured. Can always expand
  • Data
  • Comms Challenge for AVA - no comms officer so big barrier. Doing amazing work, but how do they get it out there?
  • Funding Such short deadlines and turn around. Very challenging with such a small staff team
  • Partnerships Pitted against one another which means hard to know who the best people to collaborate with are
  • People Not enought time... All really bright etc. but can feel overwhelming
  • Policy
  • Sector In compeition with rest of sector. Men & VAWG (violence against women and girls)
  • Time
  • Research In order to influence policy
  • Expansion

Goals, Stakeholders, Product, Inspiration

  • Training focus: finding out about training and recieve certificate after training. Stakeholder young girls. Currently use Twitter
  • View from boardmember: Goal to get more people involved. stakeholders are schools (do a lot of work in schools already), universities, politicians and men who feel they can't contribute. Inspiration is health service and youth offending team
  • Main goal to be clear about what AVA want to achieve and then portraying that externally. e.g. when people come to website to understand where people should go. (they have 4 different websites at the moment, e-learning, ccrm, main website). Started off the back of projects but then afterwards have no capacity/time to maintain them. At the moment work to improve training and admin of main website.
  • Leaning and development: Enable front line professionals to do their job better. Front line professionals and bodies that educate people. Currently do traububg and policy/campaign work. Currently a bit stagnant - want to be a learning and development specialist. More input from survivors? Stories not heard outside the sector. Could do more than just training - need to take it a step further. Training that leads to positive, inspiring change.
  • from a comms perspective and finance: have a national media profile - known within sector as leading experts in field but not broader. Currently limited to Twitter, could they have a wider social media page? Break out from the sector and get everyone knowing who AVA are. stakeholders: auditors, politicans, journalists. Already looking at auditing social media & website to look at trends and see what's working. And doing Twitter very well. Inspirational overview: field & flower (ethical farming). How do we keep a live organisation with relationships
  • org issues & perceptions: Lots of miss information and back lash that "it doesn't exist" or "what about men?". These arguments break down the progress that is made - how do we change opinions. Majority of perpotrators are men. Inspiration - UN campaign 'he for she' and movember (creates a truth around a certain issue. Using something fun and positive to create change on serious issue), #metoo
  • Keeping track of partnerships. A lot of information about who people are partnering with is not documented. How do we keep up these relationships?

Problem Statement & How Might We

"Turning problems into opportunities"

Rita needs a way to set newsworthy and accurate information so that they can be seen as influencial and knowledge - so they get paid!

  • HMW: "How migth we ensure our information reaches journalist"
  • Goal: To get expert knowledge to journalist
  • Stakeholder: Rita, the freelance journalist
  • Journey: Rita wants to write online article homelessness and women and need expert input in a engaging and memorable format
  • tweet: Know the truth about women and homelessness; AVA experts bust the myth

🌟 🌟 Chosen Problem 🌟 🌟

Kate needs a way to have influence so that she can feel like she can make change

  • HMW: consult with kate to identify the influencers in her community
  • User: expert by experience
  • journey: kate is supported to identify influences in het community
  • tweet: are you a survivor? want the power to make change? become an ava expert by experience!

🌟 🌟 🌟


Sam needs a way to select the best projects so that she can make a difference

  • HMW: Help Sam compare our projects easily with others?
  • Goal: To help Sam select a project
  • Stakeholder: Sam, a funder
  • Journey: Sam selects a project easily
  • Tweet: Change the world one metric at a time!

Jack needs a way to understand so that he can support/signpost/teach/develop resources

  • HMW: Help him feel strongly enough to achieve change
  • Goal: Help men feel they have a role in tackling VAWG
  • Stakeholder: Men
  • Journey: He feels confident and inspired enough to act
  • tweet: Can men stop abusing women? Go to #menmuststp

Sheena needs a way to communicate with AVA so that she can improve services for women experiencing abuse

  • HMW: Ensure that Sheena's story feeds into ACA's work strategy?
  • Goal: To help a survivor share her story with AVA
  • Stakeholder: A survivor
  • Journey: Sheena can post her story on a secure online tool
  • Tweet: Are you a survivor? Want to share your story to improve services for others? Go here..

Vanessa needs a way to know what training to do so that she can make sure she meets the needs of survivors

  • HMW: Make our course descriptions accessible?
  • Goal: Make our courses accessible for service managers like vanessa
  • Stakeholder: Service manager
  • Journey: Vanessa can locate courses suitable for her team and contact us within 3 minutes
  • Tweet: Find a training course now!

Mr.Funder needs a way to evaluate applications so that they commission the best possible service

  • HMW: Upskill mr.funder to evaluate apps in order to commission the best possible service?
  • Goal: Upskill funders to evaluate apps in order to commission the best service
  • Stakeholder: Funder
  • Journey: Mr.Funder attends workshops to upskill and then share best practice with other funders and VAWG sector
  • Free workshops to understand best practices in funding specialist #VANG #domestvabuseservice

John needs a way to find out the risk to his family so he can protect them

  • HMW: Inform John about the risks to his daughter from online abuse
  • Goal: Help John fins out the risks to his daughter from online abuse
  • Stakeholer: John, a service user
  • Journey: John is directed to the right page on our website where he cane easily download a useful app
  • tweet: Want to protect your child from online abuse? Download our app noww.

Kay needs a way to challenge perceptions of VAWG so that she can feel like she is making a difference to the lives of survivors

  • HMW: Summarise key finding of research for front line practitioners
  • Goal: Help front line professionals find and understand learning from research without having to read the whole research
  • Stakeholer: A frontline VAWG practitioner
  • Journey: Kay is aware that seh can access an easy to read summary of latest research during her lunch
  • tweet: For a quick explanation of the latest VAWG research visit #AVAproject

Sam needs a way to learn about VAWG so that they can better support their patient and feel more confident

  • HMW: Support employers and managers to support frontline staff?
  • Goal: Be able to effectively support patients who are VAWG survivors
  • Stakeholer: Sam, a frontline worker
  • Journey: Same can access training and support to do his/her job
  • Tweet: Need a workforce that's VAWG ready? visit #AVAproject

Design 🎨

Crazy 8's & Storyboarding

“I want to do something, how can I help?”

Survivors being able to share their stories These stories can influence policy - the DV bill vote as a good call to action Clear closing statement and signposting of state

[ Survivors whose stories influence policy often have skills and advantages that don't always make them representative of the entire group. The people who are able to do public speaking easily, for example, who have a certain level of education, would be more likely to be taken into spaces where policy decisions are being made ]


Feeling part of a group + community Meeting new people Social media access


Two ways to access the rest of the content, learning to heal signposting to different agencies and support networks


Safety needs to be at the centre of what we build Ensuring safety for campaigning survivors Covert app, e.g. escape button - to hide


Postcode finder What networks are available, how can I volunteer, what access to free workshops do I have? Where are the local support networks? Where are the local training opportunities?

Utilising lists of pre-existing resources from the website


The latter stage of the healing process can be helping other people Creating template letters to allow survivors get involved in anti VAWG sector work, to lobby MPs, etc How professionals might use this, putting survivors into contact with charity sector workers in a meaningful way

Product Owner

  • Discuss Product & Scope
  • Creat user stories
  • Github training
  • Discuss communication process throughout week
  • Set sprint review time and location

Thoughts from AVA

  • Jargon in the agenda
  • Use $10k not for profit google ad word fund. Look here
  • Get a stat on number of people that AVA help
  • Chayn - survivor led network (inspiration)
  • Too many men in PO trait slides!!
  • Comic Relief pitch

Thoughts from F&C

  • Braindump questions - need refining?