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Updated with Discord feature changes (#368)
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sumiat authored Sep 1, 2023
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- **Status:** Accepted <!-- REQUIRED -->
- **Last Modified:** 2023-07-05 <!-- REQUIRED -->
- **Related Issue:** #105 (https://github.com/HHS/grants-equity/issues/105) <!-- RECOMMENDED -->
- **Related Issue:** [#105](https://github.com/HHS/grants-equity/issues/105) <!-- RECOMMENDED -->
- **Deciders:** Lucas Brown and Billy Daly <!-- REQUIRED -->
- **Tags:** docs:adr topic:comms <!-- OPTIONAL -->

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## Pros and Cons of the Options <!-- OPTIONAL -->

✅ Feature available, meets requirement
❌ Feature not available, does not meet requirement
🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements
Strength level
❓Unknown
✅ Feature available, meets requirement
❌ Feature not available, does not meet requirement
🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements
1-3 Strength level, (1 being lowest, 3 being strongest)
❓Unknown

| Evaluation criteria | [Slack](https://slack.com/features) | [Discord](https://discord.com/) | [Microsoft Teams](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) | [GitHub Discussions](https://docs.github.com/en/discussions/collaborating-with-your-community-using-discussions/about-discussions) | [Rocket.chat](https://www.rocket.chat/) | [Mattermost](https://mattermost.com/) | [Zulip](https://zulip.com/) |
| ------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
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| Security | 3 | 2 | 3 | 2 | 2 | 3 | 3 |
| Public channels | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Private channels | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
| Threaded replies | ✅ | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Threaded replies | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Emoji reactions | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
| Cost | Free,<br>Pro $7.25, Business $12.50 USD per active user per month billed annually.<br>Or, $15 USD per active user per month, billed monthly.<br>FOSS community users must request access | Free to run, free to use | Part of MS365 subscription plans<br>$12.50/user/month | $3.67 per user/month, billed annually; | Free + own hosting costs; paid version available $7<br>/user/month<br>Minimum of 25 users<br>or<br>$35<br>/agent/month<br>Minimum of 5 agents | free + own hosting costs; paid version available $10 per user/month, billed annually; enterprise pricing with requested quote | Free + own hosting costs; paid version available$6.67 per user per month, billed annually |

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