[$250] [$250 Reproduction Steps] There are chats in the LHN and could not be removed

[m-natarajan]

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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @danielvidal
Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1718638249114319

Deliverable

The job is open to proposals. If someone is able to provide reliable reproduction steps, compensation will be $125.

Action Performed:

1. Have a old workspace chat that are submitted and paid by the approver

Expected Result:

These very old expenses (archived chats)from months ago shouldn't appear in the LHN

Actual Result:

These very old expenses from months ago that re-appeared on the LHN out of nowhere

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~019968f6b9ea37c469
• Upwork Job ID: 1804224013010140122
• Last Price Increase: 2024-07-12

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @techievivek (AutoAssignerNewDotQuality)

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~019968f6b9ea37c469

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @allroundexperts (External)

[mallenexpensify]

Nipping this one in the bud a bit cuz I have a strong feeling it's going to be hard to reproduce. Added to OP

Deliverable

The job is open to proposals. If someone is able to provide reliable reproduction steps, compensation will be $125.

[kadiealexander]

@quinthar also reported this happening here.

[srikarparsi]

This also happens when a workspace member leaves a workspace. Their workspace chat becomes permanently unread. So:

1. Account A: Create a workspace
2. Account A: Add a member (Account B)
3. Account B: Leave the workspace
4. Account A: See that the Account B's workspace chat is permanently unread

But @kadiealexander reported that she didn't leave the workspace and instead BulkUnsharePolicies.php was used which causes sharePolicy. But I believe leavePolicy also eventually calls sharePolicy so there might be something related there? I don't think I'll be able to take over assignment @techievivek because I have a lot on my plate currently and I just got assigned a new NewDot reliability issue but I'll stay subscribed so that I might be able to help out since I've been doing some work with deletePolicy which is kind of related with archived reports.

I'm also not sure why I'm able to reliably produce this when leaving a workspace but this only occurred for @kadiealexander's workspace chat and not the others that were removed using BulkUnsharePolicies.php. Also cc @MonilBhavsar and @marcaaron if you guys have any ideas.

[melvin-bot]

@danielrvidal, @mallenexpensify, @allroundexperts, @techievivek Whoops! This issue is 2 days overdue. Let's get this updated quick!

[techievivek]

I will try to reproduce this based on Srikar's comment here #44108 (comment)

[techievivek]

Not overdue, still needs to reproduce this before we can move forward.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@danielrvidal, @mallenexpensify, @allroundexperts, @techievivek Whoops! This issue is 2 days overdue. Let's get this updated quick!

[danielrvidal]

This is still in my account so let me know if anyone needs to hop on a screen share with me to help diagnose. I've also logged in and out since reporting it so it seems persistent.

[muttmuure]

Main tracking issue here: #44683

[melvin-bot]

@danielrvidal, @mallenexpensify, @allroundexperts, @techievivek 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[techievivek]

I was unable to reproduce this issue after several attempts. Let me ask Applause to try reproducing it based on the steps mentioned here: #44108 (comment).

[techievivek]

Bumped for a retest here https://expensify.slack.com/archives/C9YU7BX5M/p1720076939828249?thread_ts=1720018115.897109&cid=C9YU7BX5M

[kavimuru]

Unable to reproduce

bandicam.2024-07-03.18-20-00-878.mp4

[melvin-bot]

@danielrvidal @mallenexpensify @allroundexperts @techievivek this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[techievivek]

@danielrvidal @mallenexpensify I am unable to reproduce this on my end, and the QA team was also unsuccessful in reproducing the issue #44108 (comment). What is the best way to move forward here?

[mallenexpensify]

Raised price for reproduction steps to $250 and posted in #expensify-open-source
https://expensify.slack.com/archives/C01GTK53T8Q/p1720484027137579

[srikarparsi]

@hurali97 seemed to have reproduced it here. Do you think you could lay out the reproduction steps? I think @techievivek can also assign you to this issue if you want to work on this.

[techievivek]

Yeah, I can work on it, just waiting for clear reproduction steps.

[muttmuure]

Asked Ali to take a look from CS. It's possible that this is a dupe

[hurali97]

@srikarparsi We have a PR out here which fixes the issue where user was unable to mark a chat as read.

I just have one question, reading through the conversation it looks like there are two separate issues:

• Can't mark archived chats as read
• Some chats shouldn't appear in LHN but they are appearing anyway

The linked PR fixes only the first issue but not the second one as it is addressing this issue specifically.

Let us know if we are on the same page here. If we are, then @rinej maybe able to work on the second issue from Monday.

[muttmuure]

@techievivek I think the question is for you too

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[techievivek]

@hurali97

Some chats shouldn't appear in LHN but they are appearing anyway

The second point you've listed is the problem here. There are some chats that appeared unexpectedly. Srikar provided these steps to reproduce the bug, but I wasn't able to reproduce the issue following those steps.

[mallenexpensify]

Went down a 🐰🕳 trying to test (and cleaning up LHN in my test account) and wasn't able to reproduce.

[danielrvidal]

I still have the chat with Kadie in my LHN if it helps. Let me know if anyone wants me to do anything to diagnose.

Here is my Onyx State.
onyx-state.txt

[puneetlath]

I think this is a dupe of #44693 so I'm going to close this. But please reopen if I'm mistaken.