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[HOLD for payment 2024-08-07] [$250] Desktop - Task - Error occurs when update long content for task description for second time #42660

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lanitochka17 opened this issue May 27, 2024 · 46 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor

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@lanitochka17
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lanitochka17 commented May 27, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.76-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/runs/view/21450&group_by=cases:section_id&group_order=asc&group_id=291935
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

  1. Open the app
  2. Start group chat with another user
  3. Create a task for this user without a description
  4. Update description with long content + emoji (Can use in attachment)
  5. Observe the error message of the app show
  6. Update this content to description one more time

Expected Result:

The error of the app shows, warning the user because the content too long

Actual Result:

The error occurs when updating long content for the task description for a second time, after that user can't update the description or task name

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6493142_1716830309579.Screen_Recording_2024-05-27_at_23.57.54.mp4
Bug6493142_1716830309579!Screenshot_2024-05-28_at_00 18 16

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~011028270f108dc08b
  • Upwork Job ID: 1795195550390841344
  • Last Price Increase: 2024-06-03
  • Automatic offers:
    • abdulrahuman5196 | Reviewer | 102597496
    • samilabud | Contributor | 102597500
Issue OwnerCurrent Issue Owner: @carlosmiceli / @adelekennedy
@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels May 27, 2024
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melvin-bot bot commented May 27, 2024

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@lanitochka17
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@bfitzexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@lanitochka17
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We think that this bug might be related to #vip-vsp

@neonbhai
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neonbhai commented May 27, 2024

Proposal

Please re-state the problem that we are trying to solve in this issue.

Task - Error occurs when update long content for task description for second time

What is the root cause of that problem?

We don't remove the optimistic message if an error occurs, this interfers with get older report action calls since the current report action does not exist in server.

What changes do you think we should make in order to solve the problem?

We should update failureData here to set the optimistic message's reportActionID to null

value: {[editTaskReportAction.reportActionID]: {pendingAction: null}},

value: {[editTaskReportAction.reportActionID]: null},

Result

Before
Screen.Recording.2024-05-28.at.2.02.36.AM.mov
After
Screen.Recording.2024-05-28.at.1.44.43.AM.mov

@bfitzexpensify bfitzexpensify added the External Added to denote the issue can be worked on by a contributor label May 27, 2024
@melvin-bot melvin-bot bot changed the title Desktop - Task - Error occurs when update long content for task description for second time [$250] Desktop - Task - Error occurs when update long content for task description for second time May 27, 2024
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melvin-bot bot commented May 27, 2024

Job added to Upwork: https://www.upwork.com/jobs/~011028270f108dc08b

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label May 27, 2024
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melvin-bot bot commented May 27, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @abdulrahuman5196 (External)

@samilabud
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samilabud commented May 27, 2024

Proposal

Please re-state the problem that we are trying to solve in this issue.

Edited Task - Error occurs when description content exceed the 500 characters after parsed as html.

What is the root cause of that problem?

This error occurs when description content exceed the 500 characters after parsed as html in getParsedComment(), when we parse the description to HTML format using getParsedComment(). This happens because we validate the limit of 500 characters when it is single text strings, but we send it to the server after parsed, we notice the error when we are near the limit of 500 and the getParsedComment() returns converted the lines breaks to <br />, because this increase the text 5 characters for every line break.

Technical explanation

In other words we validate the text has a max length of 500 characters, ie, the next text has 493 characters:

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent placerat consectetur enim sit amet sodales. Etiam elementum, lorem id sollicitudin dignissim, quam nibh sodales arcu, imperdiet consequat risus mi sit amet lorem. Donec iaculis at tortor eget vulputate. Duis dignissim non diam id mattis. Suspendisse sit amet consequat elit, feugiat mattis libero. In hendrerit dui ac ante hendrerit condimentum nec

ddddDonec tellus odio, tristique non hendrerit quis, scelerisque placerat odio.

But this is converted to (505 characters):

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent placerat consectetur enim sit amet sodales. Etiam elementum, lorem id sollicitudin dignissim, quam nibh sodales arcu, imperdiet consequat risus mi sit amet lorem. Donec iaculis at tortor eget vulputate. Duis dignissim non diam id mattis. Suspendisse sit amet consequat elit, feugiat mattis libero. In hendrerit dui ac ante hendrerit condimentum nec

ddddDonec tellus odio, tristique non hendrerit quis, scelerisque placerat odio.

What changes do you think we should make in order to solve the problem?

We can validate the parsed description max length instead of the plain text here:

if (values?.description && values.description?.length > CONST.DESCRIPTION_LIMIT) {
ErrorUtils.addErrorMessage(errors, 'description', ['common.error.characterLimitExceedCounter', {length: values.description.length, limit: CONST.DESCRIPTION_LIMIT}]);
}

Like:

const validate = useCallback((values: FormOnyxValues<typeof ONYXKEYS.FORMS.EDIT_TASK_FORM>): FormInputErrors<typeof ONYXKEYS.FORMS.EDIT_TASK_FORM> => {
        const errors = {};
        const parsedDescription = ReportUtils.getParsedComment(values?.description);

        if (parsedDescription && parsedDescription?.length > CONST.DESCRIPTION_LIMIT) {
            ErrorUtils.addErrorMessage(errors, 'description', ['common.error.characterLimitExceedCounter', {length: parsedDescription.length, limit: CONST.DESCRIPTION_LIMIT}]);
        }

        return errors;
    }, []);
Test:
Max.lenght.parsed.description.mp4

What alternative solutions did you explore?

We can remove the ReportUtils.getParsedComment(description) and let the description as a plain text.

@tienifr
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tienifr commented May 27, 2024

Proposal

Please re-state the problem that we are trying to solve in this issue.

The error occurs when updating long content for the task description for a second time, after that user can't update the description or task name

What is the root cause of that problem?

  • Initially, task report has reportActions is [{actionName: "Created", reportActionID: A}]

  • When adding the long description, we add an optimistic message in here. Now the reportActions is [{actionName: "Created", reportActionID: A}, {actionName: "TASKEDITED", reportActionID: B}]

  • Then, if the API is failed, we do not remove [{actionName: "TASKEDITED", reportActionID: B}] in here

  • Now reportActions is still [{actionName: "Created", reportActionID: A}, {actionName: "TASKEDITED", reportActionID: B}]

  • When we edit the description in second time, we add an optimistic message as well. Now the reportActions is [{actionName: "Created", reportActionID: A}, {actionName: "TASKEDITED", reportActionID: B}, {actionName: "TASKEDITED", reportActionID: C, previousReportActionID: A}].

  • If we put the above reportActions to this function, the result is only [{actionName: "TASKEDITED", reportActionID: C, previousReportActionID: A}]. This result is the reportActions variable in here. And because it contains only {actionName: "TASKEDITED", reportActionID: C, previousReportActionID: A}, so hasCreatedAction is false, so the logic getOlderActions in here is called infinitely.

What changes do you think we should make in order to solve the problem?

  • First, we need to remove the {actionName: "TASKEDITED", reportActionID: B} action in the above example when the API is failed. Do it by updating this to:
           value: {[editTaskReportAction.reportActionID]: null},
  • Then, the description's length validation need to be synchronized between BE and FE. Here, here and here need to be the same as how we validate the length in BE. To do it, we can update this to:
        if (values?.description && ReportUtils.getCommentLength(values.description) > CONST.DESCRIPTION_LIMIT) {
            ErrorUtils.addErrorMessage(errors, 'description', ['common.error.characterLimitExceedCounter', {length: ReportUtils.getCommentLength(values.description), limit: CONST.DESCRIPTION_LIMIT}]);
        }

Note: We already had the same logic in WorkspaceNewRoomPage.

What alternative solutions did you explore? (Optional)

NA

@bfitzexpensify bfitzexpensify removed their assignment May 30, 2024
@bfitzexpensify bfitzexpensify added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels May 30, 2024
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melvin-bot bot commented May 30, 2024

Triggered auto assignment to @adelekennedy (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@bfitzexpensify
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Adding a second BZ team member to keep an eye on this while I'm ooo until June 11th.

Current status: proposal review.

@bfitzexpensify bfitzexpensify self-assigned this May 30, 2024
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melvin-bot bot commented Jun 3, 2024

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@melvin-bot melvin-bot bot added the Overdue label Jun 3, 2024
@adelekennedy
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@abdulrahuman5196 there are three proposals to review - will you be able to check them out today?

@abdulrahuman5196
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hi will check on this today

@melvin-bot melvin-bot bot removed the Overdue label Jun 4, 2024
@abdulrahuman5196
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@samilabud 's proposal addresses the root cause of html text length mismatch since we use length of the plain text for comparison.

@neonbhai 's proposal should remove the new optimistic task action, but I think the solution should be fixing the html text length mismatch which would fix the issue at root. This could be considered as a extended fix but not the core fix.

@tienifr's proposal seems to be a improved combination of the both, so I don't think I can value it as a separate proposal.

@abdulrahuman5196
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@samilabud 's proposal here #42660 (comment) looks good and works well.

🎀 👀 🎀
C+ Reviewed

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production labels Jul 31, 2024
@melvin-bot melvin-bot bot changed the title [$250] Desktop - Task - Error occurs when update long content for task description for second time [HOLD for payment 2024-08-07] [$250] Desktop - Task - Error occurs when update long content for task description for second time Jul 31, 2024
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melvin-bot bot commented Jul 31, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 31, 2024
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melvin-bot bot commented Jul 31, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.14-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-08-07. 🎊

For reference, here are some details about the assignees on this issue:

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melvin-bot bot commented Jul 31, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@abdulrahuman5196] The PR that introduced the bug has been identified. Link to the PR:
  • [@abdulrahuman5196] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@abdulrahuman5196] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@abdulrahuman5196] Determine if we should create a regression test for this bug.
  • [@abdulrahuman5196] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@bfitzexpensify / @adelekennedy] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@carlosmiceli
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@bondydaa What do you mean by updating the test steps?

@bondydaa
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bondydaa commented Aug 2, 2024

regression test steps

@carlosmiceli
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These test steps here? Update them so that they make sure to maintain the description <500 chars? Sorry for the annoying questions but wanna make sure I do it right, first time logging into TestRail 😅

Screenshot 2024-08-02 at 7 48 15 PM

@mallenexpensify
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@carlosmiceli , @abdulrahuman5196, the C+, is responsible for proposing regression test steps, then the QA team will decide where to create them, if needed

@carlosmiceli
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@mallenexpensify great, thanks for letting us know! Will cross this off my list of pending things then.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Aug 7, 2024
@adelekennedy
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Payments have been made -we're just waiting for the regression test steps @abdulrahuman5196

@abdulrahuman5196
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The PR that introduced the bug has been identified. Link to the PR:
The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:

Not a regression IMO

Determine if we should create a regression test for this bug.

Yes.

If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.

  1. Start group chat with another user
  2. Create a task for this user without a description
  3. Update description with long content + emoji
  4. Observe the error message of the app show
  5. Update this content to description one more time

@adelekennedy I haven't received payment for this. And I am getting paid in newDot. Thank you.

@adelekennedy
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adelekennedy commented Aug 8, 2024

@abdulrahuman5196 that's my bad - I see that you ended the contract vs us closing and paying out

Contributor: @abdulrahuman5196 paid $250 via Upwork ( Matt A did on 8/30 as a bonus payment)

@adelekennedy
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adelekennedy commented Aug 8, 2024

@abdulrahuman5196
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Payment is still pending on this issue.

@adelekennedy

This comment was marked as resolved.

@abdulrahuman5196
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abdulrahuman5196 commented Aug 30, 2024

@adelekennedy I closed the contract before because I am getting paid via newDot now 😅 as called out.
And to answer question, only after my previous comment, it was remitted.
If possible kindly request a refund, so that I can get paid via newDot.

@adelekennedy
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🤦‍♀️

Payouts due:

@mallenexpensify
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@abdulrahuman5196 , can you please cancel your NewDot payment request! I've paid you via Upwork. You were assigned to this issue before your eligibility date. Thx

@abdulrahuman5196
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abdulrahuman5196 commented Aug 31, 2024

Deleted the newDot expense. Thank you for payment.

@melvin-bot melvin-bot bot added the Overdue label Sep 2, 2024
@abdulrahuman5196
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abdulrahuman5196 commented Sep 2, 2024

hi not overdue, We can close this issue @adelekennedy

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