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new chat does not reflect immediately for new account #21036

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1 of 6 tasks
kavimuru opened this issue Jun 19, 2023 · 8 comments
Closed
1 of 6 tasks

new chat does not reflect immediately for new account #21036

kavimuru opened this issue Jun 19, 2023 · 8 comments
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Bug Something is broken. Auto assigns a BugZero manager. Engineering Hourly KSv2

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@kavimuru
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If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. from userA, create a new account
  2. from userB, click on + icon and select New chat option
  3. enter userA email and click on that
  4. send any message

Expected Result:

message should be receive immediately on receiver side

Actual Result:

message does not receive immediately on receiver side

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.29.0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Screen.Recording.2023-06-17.at.2.22.31.PM.mov
Recording.1021.mp4

Expensify/Expensify Issue URL:
Issue reported by: @gadhiyamanan
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1686992223529569

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@kavimuru kavimuru added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 19, 2023
@melvin-bot
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melvin-bot bot commented Jun 19, 2023

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jun 19, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Jun 19, 2023

Triggered auto assignment to @marcochavezf (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@marcochavezf
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This issue is happening because the OpenReport command is super slow. When I created a new account, one call returned 502 after 3 mins, the next one hasn't finished yet:

Screenshot 2023-06-19 at 11 50 24

There's already a GH to improve the OpenReport performance and there's one PR that was merged, but I think it hasn't been deployed yet. I will check it out with deployers, since this issue is not happening locally (but difficult to compare the performance in my computer vs in the server).

@marcochavezf
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Discussing here

@melvin-bot
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melvin-bot bot commented Jun 19, 2023

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

@luacmartins
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I can't reproduce this after the latest Auth deploy. Closing.

@luacmartins luacmartins removed the DeployBlockerCash This issue or pull request should block deployment label Jun 19, 2023
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