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[$1000] Attachment downloaded when user clicked outside the attachment button #19717

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kavimuru opened this issue May 27, 2023 · 69 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@kavimuru
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kavimuru commented May 27, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Open staging.new.expensify.com
  2. Send an attachment to a chat
  3. Click the empty area outside the attachment button

Expected Result:

Attachment file shouldn't be downloaded since the user clicked outside the button

Actual Result:

Attachment file downloaded and could potentially caused confusion

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.19-2
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Recording.784.mp4
Download.Click.mp4

Expensify/Expensify Issue URL:
Issue reported by: @kerupuksambel
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1684984471329289

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01e0f07bfc53f77442
  • Upwork Job ID: 1663611880864784384
  • Last Price Increase: 2023-05-30
@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels May 27, 2023
@melvin-bot
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melvin-bot bot commented May 27, 2023

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented May 27, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@hoangzinh
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hoangzinh commented May 27, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

Attachment downloaded when user clicked outside the attachment button

What is the root cause of that problem?

Currently, the Pressable component of Attachment reportAction is spread whole row => we can click anywhere in the row to trigger onPress to download attachment
Screenshot 2023-05-27 at 13 29 35

What changes do you think we should make in order to solve the problem?

Instead of set styles.alignItemsStart here, we should set styles.dInlineFlex so the Pressable component of Attachment reportAction only display with inside content width.

Result:
Screenshot 2023-05-27 at 13 34 27

@therealsujitk
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therealsujitk commented May 27, 2023

This is kind of a duplicate of #19017 (Same RCA), I think both of these can be fixed together. My proposal - #19017 (comment).

@hoangzinh
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@therealsujitk I don't think so. The expectation of #19017 would like to be able to press in whole IOU preview. But this issue would like to be able to press only in the attachment button, not the whole.

@therealsujitk
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therealsujitk commented May 27, 2023

@hoangzinh I believe in both cases the entire light green portion ONLY should be clickable. The same issue also exists for displayable attachments such as images and PDFs.

@melvin-bot melvin-bot bot added the Overdue label May 29, 2023
@greg-schroeder
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I reproduced this - and I tend to agree it looks like the same root cause as #19017

@melvin-bot melvin-bot bot removed the Overdue label May 30, 2023
@greg-schroeder
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I'm asking the team to confirm

@bernhardoj
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Proposal

Please re-state the problem that we are trying to solve in this issue.

We can click outside of attachment box to download it.

What is the root cause of that problem?

This is a regression of #17496 which we previously set align-items: start to the HTML renderer default view. Imagine that the attachment box (and its Pressable) is wrapped by a View that has a style of align-items: start. Now, it's removed and moved to the Pressable. So, the Pressable have the full width, while the attachment box still stay the same because we have the align-items: start on the Pressable.

<AnchorForAttachmentsOnly
style={styles.alignItemsStart}

This also happens with ImageRenderer.

What changes do you think we should make in order to solve the problem?

Wrap the Pressable with View and move the styles.alignItemStart there.

@greg-schroeder
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Okay, keeping this separate! Applying External accordingly

@greg-schroeder greg-schroeder added the External Added to denote the issue can be worked on by a contributor label May 30, 2023
@melvin-bot melvin-bot bot changed the title Attachment downloaded when user clicked outside the attachment button [$1000] Attachment downloaded when user clicked outside the attachment button May 30, 2023
@melvin-bot
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melvin-bot bot commented May 30, 2023

Job added to Upwork: https://www.upwork.com/jobs/~01e0f07bfc53f77442

@melvin-bot
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melvin-bot bot commented May 30, 2023

Triggered auto assignment to @arielgreen (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

@melvin-bot
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melvin-bot bot commented May 30, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @thesahindia (External)

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label May 30, 2023
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melvin-bot bot commented May 30, 2023

Triggered auto assignment to @grgia (External), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

@greg-schroeder
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greg-schroeder commented May 31, 2023

@thesahindia thoughts on the proposals here and here?

@hoangzinh
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and my proposal here too #19717 (comment) 🤣

@greg-schroeder
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Ah yes, sorry @hoangzinh

@greg-schroeder greg-schroeder changed the title [HOLD for payment 2023-07-06] [$1000] Attachment downloaded when user clicked outside the attachment button [$1000] Attachment downloaded when user clicked outside the attachment button Jul 7, 2023
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Jul 10, 2023
@melvin-bot melvin-bot bot changed the title [$1000] Attachment downloaded when user clicked outside the attachment button [HOLD for payment 2023-07-17] [$1000] Attachment downloaded when user clicked outside the attachment button Jul 10, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 10, 2023
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melvin-bot bot commented Jul 10, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot
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melvin-bot bot commented Jul 10, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.38-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-07-17. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Jul 10, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@thesahindia] The PR that introduced the bug has been identified. Link to the PR:
  • [@thesahindia] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@thesahindia] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@thesahindia] Determine if we should create a regression test for this bug.
  • [@thesahindia] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@greg-schroeder] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jul 17, 2023
@greg-schroeder
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Okay so we're finally ready for this one I believe!

@greg-schroeder
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greg-schroeder commented Jul 18, 2023

@grgia @youssef-lr Per my comment here, a LOT happened with this issue...

Can anyone weigh in on the best way to pay this out? I'm honestly not sure because so many things went wrong here. There aren't really clear guidelines when so many things went awry and so many people were involved 😅

Discussed here a bit: https://expensify.slack.com/archives/C01SKUP7QR0/p1689717716471599

@greg-schroeder greg-schroeder added External Added to denote the issue can be worked on by a contributor and removed External Added to denote the issue can be worked on by a contributor labels Jul 20, 2023
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 20, 2023
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melvin-bot bot commented Jul 20, 2023

Current assignee @greg-schroeder is eligible for the External assigner, not assigning anyone new.

@melvin-bot
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melvin-bot bot commented Jul 20, 2023

Current assignee @thesahindia is eligible for the External assigner, not assigning anyone new.

@greg-schroeder
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Hmm, I need to create a new upwork job I guess. Doing.

@greg-schroeder
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greg-schroeder commented Jul 20, 2023

Sent offers to @bernhardoj @kerupuksambel. Given there were two regressions the 50% penalty was applied twice

@thesahindia you'll handle payment via newdot!

Payments due:

@kerupuksambel - $250: Issue Reporter
@bernhardoj - $250: Contributor (regression penalty x2)
@thesahindia - $250: Contributor+ (regression penalty x2)

@greg-schroeder greg-schroeder changed the title [HOLD for payment 2023-07-17] [$1000] Attachment downloaded when user clicked outside the attachment button [HOLD for checklist] [$1000] Attachment downloaded when user clicked outside the attachment button Jul 21, 2023
@greg-schroeder greg-schroeder removed the Awaiting Payment Auto-added when associated PR is deployed to production label Jul 21, 2023
@greg-schroeder
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Payments are complete, waiting for checklist @thesahindia

@melvin-bot melvin-bot bot added the Overdue label Jul 24, 2023
@greg-schroeder
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Bump on the above @thesahindia :)

@thesahindia
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BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@thesahindia] The PR that introduced the bug has been identified. Link to the PR:

#17496

  • [@thesahindia] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:

#17496 (comment)

  • [@thesahindia] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:

No need for a discussion. We don't need any change.

  • [@thesahindia] Determine if we should create a regression test for this bug.

We don't need a test case

  • [@thesahindia] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.

N/A

@greg-schroeder greg-schroeder changed the title [HOLD for checklist] [$1000] Attachment downloaded when user clicked outside the attachment button [$1000] Attachment downloaded when user clicked outside the attachment button Jul 26, 2023
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