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This repository has been archived by the owner on Aug 14, 2023. It is now read-only.
Brandon McFarlin edited this page Aug 19, 2020 · 19 revisions

Q: Why are there two sets of cameras?

A: When updating from 1.x to 2.x, you will see two sets of your cameras. Just delete the ones that are not working and set up your automations with the new cameras.

Q: How do I enable motion detection alerts?

A: Open the camera feed and press the settings gear in the top left. Select notifications and enable "Notifications on this device".

Q: Why is the stream slow/lagging/skipping?

A: Your device running Homebridge must encode the stream into a format that iOS can recognize. This requires significant processing power for devices such as a Raspberry Pi. For more info, please read this issue.

Q: I'm getting a 4XX/5XX error code. What should I do?

A: Check the Error Codes page to see how to resolve various error codes.

Q: I have to reauthenticate every so often. Is that normal?

A: Yes, this is the same for the Nest website. Every so often, you will be asked to log in again.

Q: Why are my notifications 10 seconds behind?

A: By default, the plugin polls for notifications every 10 seconds. You can try changing alertTypes to a lower value, but this may cause Nest to throw errors.

Q: Why are my Person and Sound notifications not working?

A: In order for these to work, you must have either an IQ camera or a Nest Aware subscription.

Q: Why are my sensors/switches doubled?

A: Delete the camera in cache (Homebridge Settings) and restart homebridge.

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