-
Notifications
You must be signed in to change notification settings - Fork 3.9k
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
Documentation update for Az.Support module (#12239)
* doc update adding example * doc update adding example * reverting version changes Co-authored-by: Bhavin Shah <[email protected]>
- Loading branch information
Showing
2 changed files
with
14 additions
and
5 deletions.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
|
@@ -241,7 +241,16 @@ Name Title SupportTicketId Severity ServiceDisplayName St | |
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM | ||
``` | ||
|
||
### Example 15: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. | ||
### Example 15: Create a quota support ticket to increase quota for Azure SQL Managed Instance. Use Get-AzSupportService and Get-AzSupportProblemClassification to retrieve correct GUIDs for Quota SQL Managed Instance service problem classification. | ||
```powershell | ||
PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{quota_service_guid}/problemClassifications/{sql_managed_instance_problemClassification_guid}" -QuotaTicketDetail @{QuotaChangeRequestVersion = "1.0" ; QuotaChangeRequestSubType = "SQLMI" ; QuotaChangeRequests = (@{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"vCore`" }"}, @{Region = "westus"; Payload = "{`"NewLimit`":200,`"Type`":`"Subnet`" }"})} -CustomerContactDetail @{FirstName = "first" ; LastName = "last" ; PreferredTimeZone = "pacific standard time" ; PreferredSupportLanguage = "en-us" ; Country = "USA" ; PreferredContactMethod = "Email" ; PrimaryEmailAddress = "[email protected]"} | ||
Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | ||
---- ----- --------------- -------- ------------------ ------ ----------- | ||
test1 Test 150010521000317 Minimal Service and subscription limits (quotas) Open 2/5/2020 1:33:53 AM | ||
``` | ||
|
||
### Example 16: Create a support ticket by specifying individual customer contact parameters instead of CustomerContactDetail object. | ||
```powershell | ||
PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "minimal" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "[email protected]" | ||
|
@@ -250,7 +259,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | |
test1 Test 150010521000317 Minimal Billing Open 2/5/2020 1:33:53 AM | ||
``` | ||
|
||
### Example 16: Create a support ticket with request for 24 x 7 response from Azure. | ||
### Example 17: Create a support ticket with request for 24 x 7 response from Azure. | ||
```powershell | ||
PS C:\> New-AzSupportTicket -Name "test1" -Title "Test" -Description "Test" -Severity "critical" -ProblemClassificationId "/providers/Microsoft.Support/services/{billing_service_guid}/problemClassifications/{problemClassification_guid}" -CustomerFirstName "first" -CustomerLastName "last" -CustomerPreferredTimeZone "pacific standard time" -CustomerPreferredSupportLanguage "en-us" -CustomerCountry = "USA" -PreferredContactMethod "Email" -CustomerPrimaryEmailAddress "[email protected]" -Require24X7Response | ||
|
@@ -259,7 +268,7 @@ Name Title SupportTicketId Severity ServiceDisplayName Status CreatedDate | |
test1 Test 150010521000317 Critical Billing Open 2/5/2020 1:33:53 AM | ||
``` | ||
|
||
### Example 17: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. | ||
### Example 18: Create a support ticket on behalf of your customer if you are a Cloud Solution Provider (CSP). CSP should first login into their tenant, and then login into customer's tenant as shown in the example below. They must then use -CSPHomeTenantId parameter to specify their home tenant id at the time of creating a support ticket. | ||
```powershell | ||
PS C:\> Login-AzAccount | ||
|