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Improve message shown to merchants when there is an error capturing/cancelling pending authorizations #9937

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@mgascam mgascam commented Dec 12, 2024

Fixes #5002

Changes proposed in this Pull Request

This pull request includes changes to improve error handling in the submitCaptureAuthorization and submitCancelAuthorization functions and adds corresponding tests. The most important changes include refactoring error handling to provide more detailed error messages and adding tests to ensure proper error handling behavior.

Testing instructions

  • As a merchant, enable manual capture feature in WP Admin > Payments > Settings > Issue an authorization on checkout, and capture later
  • AFAIK, Stripe does not provide test card numbers to test the manual authorization flow. But you can follow the following steps to simulate one failed authorization.
  • Purchase an order
  • Tweak the code to force returning an error in two places
  • Navigate to the payment details page and click on the Capture button
  • Check that the capture fails and the following error is displayed at the bottom of the page:
Screenshot 2024-12-12 at 16 21 10

You can also test the cancel flow similarly but you must reveal the Block transaction button. You can apply this tweak:

diff --git a/client/payment-details/summary/index.tsx b/client/payment-details/summary/index.tsx
index 1e5b6bfca..8cf7310c5 100644
--- a/client/payment-details/summary/index.tsx
+++ b/client/payment-details/summary/index.tsx
@@ -452,7 +452,7 @@ const PaymentDetailsSummary: React.FC< PaymentDetailsSummaryProps > = ( {
                                                        </div>
                                                </div>
                                                <div className="payment-details-summary__section">
-                                                       { ! isLoading && isFraudOutcomeReview && (
+                                                       { ! isLoading && true && (
                                                                <div className="payment-details-summary__fraud-outcome-action">
                                                                        <CancelAuthorizationButton
                                                                                orderId={ charge.order?.number || 0 }

  • Run npm run changelog to add a changelog file, choose patch to leave it empty if the change is not significant. You can add multiple changelog files in one PR by running this command a few times.
  • Covered with tests (or have a good reason not to test in description ☝️)
  • Tested on mobile (or does not apply)

Post merge

@botwoo
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botwoo commented Dec 12, 2024

Test the build

Option 1. Jetpack Beta

  • Install and activate Jetpack Beta.
  • Use this build by searching for PR number 9937 or branch name update/5002-authorizations-improve-message-shown-to-merchants-when-there-is-an-error-capturing-authorizations in your-test.site/wp-admin/admin.php?page=jetpack-beta&plugin=woocommerce-payments

Option 2. Jurassic Ninja - available for logged-in A12s

🚀 Launch a JN site with this branch 🚀

ℹ️ Install this Tampermonkey script to get more options.


Build info:

  • Latest commit: 3b68461
  • Build time: 2024-12-16 10:43:21 UTC

Note: the build is updated when a new commit is pushed to this PR.

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github-actions bot commented Dec 12, 2024

Size Change: +1.57 kB (0%)

Total Size: 1.39 MB

Filename Size Change
release/woocommerce-payments/dist/index.js 303 kB +214 B (0%)
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@deepakpathania deepakpathania left a comment

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The Playwright E2E was running for over 2.5 hours, it needs a timeout after a certain time period like we have for other E2E tests, I have canceled it for now.

The PR also needs a changelog and I have left a comment below.

client/data/authorizations/actions.ts Outdated Show resolved Hide resolved
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[Authorizations] Improve message shown to merchants when there is an error capturing authorizations
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