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[GlobalStep] "Fatal error: Uncaught Error" is triggered upon clicking "Save Changes" button on "Multi currency" screen. #2180

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gglobalstep opened this issue Jun 15, 2021 · 0 comments · Fixed by #2182
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component: customer multi-currency Issues related to customer multi-currency project status: has pr The issue has a PR.

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@gglobalstep
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gglobalstep commented Jun 15, 2021

Bug Description:

"Fatal error: Uncaught Error" is triggered upon clicking "Save Changes" button on "Multi currency" screen.

Environment:

Woocommerce Version : WooCommerce 5.4.1
WooCommerce Payments: v2.6.0-test-2

PC:
Windows 10, Mac 10.14.6
Chrome(Version 90.0.4430.93)
Firefox(Version 88.0)
Safari: v13.1.1

Pre-requisites:

  1. Set _wcpay_feature_customer_multi_currency option in the wp_options table to 1. Or use the following snippet: update_option( '_wcpay_feature_customer_multi_currency', '1' ); in the Code Snippet plugin.

Steps To Reproduce:

  1. Create any test site using JN site.
  2. Install and activate all the required plugins
  3. Complete setup wizard using United States address as a store address and without selecting WC Payments on Business Details step.
  4. Go to Plugins->Add New->Upload plugin.
  5. Install and activate WooCommerce Payments plugin v2.6.0.
  6. Go to Payments->Set up to trigger KYC flow.
  7. Complete the KYC flow.
  8. Go to Payment->Setting->Multi-currency.
  9. Add Euro currency.
  10. Click on "SaveChages" button.
  11. Observe that "Fatal error: Uncaught Error" is triggered upon clicking "Save Changes" button on "Multi currency" screen.

Actual Result:

"Fatal error: Uncaught Error" is triggered upon clicking "Save Changes" button on "Multi currency" screen.

Expected Result:

User should be able to save chages successfully without any error.

Video:

2180.mp4

Woocommerce bugs uploading.

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active, or Storefront.
  • I can reproduce this bug consistently using the steps above.

`

WordPress Environment

WordPress address (URL): https://supreme-possum.jurassic.ninja
Site address (URL): https://supreme-possum.jurassic.ninja
WC Version: 5.4.1
REST API Version: ✔ 5.4.1
WC Blocks Version: ✔ 5.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.3.1
Log Directory Writable: ✔
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: Apache/2.4.46 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.18
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 5.4.1
WC Database Prefix: wp_
Total Database Size: 2.82MB
Database Data Size: 1.41MB
Database Index Size: 1.41MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 0.39MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_posts: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

attachment: 24
page: 6
post: 1
product: 19
product_variation: 7

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (5)

Query Monitor: by John Blackbourn – 3.7.1
Code Snippets: by Code Snippets Pro – 2.14.1
Companion Plugin: by Osk – 1.18
WooCommerce Payments: by Automattic – 2.6.0-test-2
WooCommerce: by Automattic – 5.4.1

Inactive Plugins (2)

Akismet Anti-Spam: by Automattic – 4.1.9
Hello Dolly: by Matt Mullenweg – 1.7.2

Dropin Plugins (1)

db.php: Query Monitor Database Class

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

Theme

Name: Twenty Twenty-One
Version: 1.3
Author URL: https://wordpress.org/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

Templates

Overrides: –

Action Scheduler

Complete: 4
Oldest: 2021-06-15 06:54:24 +0000
Newest: 2021-06-15 08:16:31 +0000

Status report information

Generated at: 2021-06-15 08:35:37 +00:00
`

@dmallory42 dmallory42 added the component: customer multi-currency Issues related to customer multi-currency project label Jun 15, 2021
@dmallory42 dmallory42 self-assigned this Jun 15, 2021
@dmallory42 dmallory42 added the status: has pr The issue has a PR. label Jun 15, 2021
@dwainm dwainm added this to the Multi-Currency MVP milestone Jul 15, 2021
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