Performed customer sentiment analysis on the tweets related to 4 major streaming services, applied various NLP and text analysis tools, and created multiple ensemble and deep learning classification models to implement churn detection and performed a rule-based feature extraction to find out the reasons for churn. Created a visualization dashboard using Plotly and Dash and deployed on Heroku.
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Performed customer sentiment analysis on the tweets related to 4 major streaming services, applied various NLP and text analysis tools, and created multiple ensemble and deep learning classification models to implement churn detection and performed a rule-based feature extraction to find out the reasons for churn. Created a visualization dashboa…
AnkitRajSri/Twitter-Sentiment-and-Customer-Churn-Detection
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Performed customer sentiment analysis on the tweets related to 4 major streaming services, applied various NLP and text analysis tools, and created multiple ensemble and deep learning classification models to implement churn detection and performed a rule-based feature extraction to find out the reasons for churn. Created a visualization dashboa…
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