Cloud based switches and sensors became unavailable

[adamnagybig]

config_entry-sonoff-01J6MA1HPBW0MH3GNPQT4J9H6X.json

I Have SonoffLan installed more than 1 year ago and there were no problems but since 2 months ago all my switches and sensors which are connected via cloud ( sonoff is on auto mode ) are becaming available and after 5 second unavailable and this goes in a loop since 2 months.
In paralel I was checking the ewelink software and there are no problems.

Today i have deleted everything from HA and made a new setup and the result was the same.

Can you please offer support to make it stable again or maybe something is wrong on the ewelink side that it is not communicating stable ?

[Claudiotas]

I have a similar problem but the devices are always unavailable
All my sonoff ZigBee devices are down in HA, sonoff wifi devices are good and on their app are all available (wifi and ZigBee)

[gedm]

Hello, I'm seeing similar behavior with my WIFI devices. Also, they indicate not available in HA but work fine in Ewelink. Please let me know what information is needed to help resolve the issue.

[AlexxIT]

Traceback (most recent call last):
  File \"/config/custom_components/sonoff/core/ewelink/cloud.py\", line 598, in _process_ws_msg
    self._set_response(data[\"sequence\"], data[\"error\"])
                       ~~~~^^^^^^^^^^^^
KeyError: 'sequence'

[AlexxIT]

Traceback (most recent call last):
  File \"/config/custom_components/sonoff/__init__.py\", line 208, in async_setup_entry
    devices = await registry.cloud.get_devices(homes)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File \"/config/custom_components/sonoff/core/ewelink/cloud.py\", line 433, in get_devices
    raise Exception(resp[\"msg\"])
Exception: cannot found access token info

[AlexxIT]

Error is duplicate #1460
Fixed in master version

[AlexxIT]

https://github.com/AlexxIT/SonoffLAN/releases/tag/v3.8.0