Slack App: Fail Safe in Conversation

[20001LastOrder]

Currently, if there are any issues happening when the bot is searching for a response to the user's input, it will just fail silently and raise HTTP 500 Internal Server Error. This corresponds to no response in the Slack thread, making it hard to distinguish if an error happens or if the bot is still executing.

Expected output: When any issues happen for the bot, it should respond something like "An error has happened" to notify the user. More specifically, we can categorize the errors into issues in the code, timeout from OpenAI API, or database errors.

assignee: Yujing

[YujingYang666777]

Description:
when the bot is searching for a response to the user's input, it will just fail silently and raise HTTP 500 Internal Server Error. This corresponds to no response in the Slack thread, making it hard to distinguish if an error happens or if the bot is still executing.

Steps to Reproduce:

Actual Results:

• No response

Expected Results:

• Print the error message. For example: timeout error

Additional Information:
N/A

Reproducibility:

• Mention whether the issue is reproducible intermittently.

Possible Solutions:

• We can add code to check the following errors: OpenAI’s error (resource: https://help.openai.com/en/articles/6897213-openai-library-error-types-guidance), pinecone’s error (resource: https://docs.pinecone.io/docs/troubleshooting#cors-errors), langchain’s error (resource: https://python.langchain.com/docs/modules/agents/how_to/handle_parsing_errors#default-error-handling)

Related Issues:
N/A

Steps Taken So Far:
N/A

Environment:
N/A

[amirfz]

ah this is the error handling one right? @20001LastOrder @Eyobyb @YujingYang666777

[YujingYang666777]

resolved in pull request #63

[amirfz]

we need an app level catch-all error handler (for slack) that says something like: "something went wrong! please tag amir feizpour on this thread"

[amirfz]

tackled in #141