Update in ticket reply via api to trigger mail notification : uvdesk#40

Abhi12-gupta · Jun 22, 2023 · b85caf9 · b85caf9
1 parent 047e0e7
commit b85caf9
Showing 1 changed file with 7 additions and 1 deletion.
diff --git a/API/Threads.php b/API/Threads.php
@@ -141,7 +141,13 @@ public function saveThread(Request $request, $ticketid, ContainerInterface $cont
                 return new JsonResponse($json, Response::HTTP_OK);
                 break;
             case 'reply':
-                $event = new CoreWorkflowEvents\Ticket\AgentReply();
+
+                if ($customer) {
+                    $event = new CoreWorkflowEvents\Ticket\CustomerReply();
+                } else {
+                    $event = new CoreWorkflowEvents\Ticket\AgentReply();
+                }
+
                 $event
                     ->setTicket($ticket)
                     ->setThread($thread)