From cab8d3e8745237eebffa6334cf770ba202ba6483 Mon Sep 17 00:00:00 2001 From: Ralf Schmid Date: Fri, 29 Nov 2024 13:22:59 +0100 Subject: [PATCH] Small adjustments --- about/zammad.rst | 32 +++++++++++++++++--------------- 1 file changed, 17 insertions(+), 15 deletions(-) diff --git a/about/zammad.rst b/about/zammad.rst index a8d4406..07c0a03 100644 --- a/about/zammad.rst +++ b/about/zammad.rst @@ -1,17 +1,18 @@ Zammad ====== -The Software ------------- +Are you juggling countless customer inquiries across multiple channels? +Struggling to keep your support team on the same page? Or spending more time +managing your helpdesk than delivering exceptional support to your customers? -Do you receive many emails and want to answer them with a team of agents? -You're going to love `Zammad `_! +Zammad is your Swiss Army knife - a web-based, open-source helpdesk and +customer support platform packed with features to streamline customer +communication across channels like email, chat, telephone and social media. -Zammad is a web based open source helpdesk/customer support system with many -features to manage customer communication via several channels like chat, -email, facebook, phone, and Whatsapp. +The Software +------------ -The Zammad software is and will stay Open Source. You can find it on GitHub. +The Zammad software is and will stay open source. You can find it on GitHub. It is licensed under the GNU AGPLv3. The source code is `available on GitHub `_ and owned by the `Zammad Foundation `_, which is independent @@ -20,13 +21,14 @@ of commercial providers such as Zammad GmbH. The Company - Zammad GmbH ------------------------- -The development of Zammad is carried out by `Zammad GmbH `_ in -collaboration with the community. Even the documentation you are looking at is mainly -written by Zammad employees. When we talk about "us" in this documentation, we refer -to the amazing `Zammad team `_ of people who love to -create open source software for you. +The development of Zammad is carried out by `Zammad GmbH `_ +in collaboration with the community. Even the documentation you are looking at +is mainly written by Zammad employees. When we talk about "us" in this +documentation, we refer to the amazing +`Zammad team `_ of people who love to create +open source software for you. -If you want to ensure the Zammad software has a bright and sustainable future, consider -becoming a Zammad customer! +If you want to ensure the Zammad software has a bright and sustainable future, +consider becoming a Zammad customer! .. include:: /install/includes/hosted-services.rst