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You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like this: [x])
Use the Preview tab to see what your issue will actually look like
Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2019.01.24. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.
I've verified and I assure that I'm running youtube-dl 2019.01.24
Before submitting an issue make sure you have:
At least skimmed through the README, most notably the FAQ and BUGS sections
Searched the bugtracker for similar issues including closed ones
Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser
What is the purpose of your issue?
Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
Other
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'https://www.usatoday.com/story/tech/science/2018/08/21/yellowstone-supervolcano-eruption-stop-worrying-its-blow/973633002/?fbclid=IwAR10oG7sMRtJxl79IWn1ZLs6U-gKPRViUp09BlfiQtslBHHaPkKQMtLsQiE']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2019.01.24
[debug] Python version 2.7.12 (CPython) - Linux-3.14.0-x86_64-with-Ubuntu-16.04-xenial
[debug] exe versions: ffmpeg 2.8.15, ffprobe 2.8.15, phantomjs 2.1.1
[debug] Proxy map: {}
[USAToday] 973633002: Downloading webpage
[brightcove:new] 5824495846001: Downloading webpage
[brightcove:new] 5824495846001: Downloading JSON metadata
ERROR: Unable to download JSON metadata: HTTP Error 404: Not Found (caused by HTTPError()); please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 605, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 2215, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "/usr/lib/python2.7/urllib2.py", line 435, in open
response = meth(req, response)
File "/usr/lib/python2.7/urllib2.py", line 548, in http_response
'http', request, response, code, msg, hdrs)
File "/usr/lib/python2.7/urllib2.py", line 473, in error
return self._call_chain(*args)
File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/usr/lib/python2.7/urllib2.py", line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
Description of your issue, suggested solution and other information
Please follow the guide below
x
into all the boxes [ ] relevant to your issue (like this:[x]
)Make sure you are using the latest version: run
youtube-dl --version
and ensure your version is 2019.01.24. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.Before submitting an issue make sure you have:
What is the purpose of your issue?
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add the
-v
flag to your command line you run youtube-dl with (youtube-dl -v <your command line>
), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):Description of your issue, suggested solution and other information
Extraction on USA Today videos, such as the one located at https://www.usatoday.com/story/tech/science/2018/08/21/yellowstone-supervolcano-eruption-stop-worrying-its-blow/973633002/?fbclid=IwAR10oG7sMRtJxl79IWn1ZLs6U-gKPRViUp09BlfiQtslBHHaPkKQMtLsQiE, fails with a 404 error.
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