Support Request for HistoryVault.com

[bobskie708]

Please follow the guide below

• You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
• Put an x into all the boxes [ ] relevant to your issue (like this: [x])
• Use the Preview tab to see what your issue will actually look like

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Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2018.12.03. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.

• I've verified and I assure that I'm running youtube-dl 2018.12.03

Before submitting an issue make sure you have:

• At least skimmed through the README, most notably the FAQ and BUGS sections
• Searched the bugtracker for similar issues including closed ones
• Checked that provided video/audio/playlist URLs (if any) are alive and playable in a browser

What is the purpose of your issue?

• Bug report (encountered problems with youtube-dl)
• Site support request (request for adding support for a new site)
• Feature request (request for a new functionality)
• Question
• Other

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The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

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If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

youtube-dl --ignore-config https://www.historyvault.com/collections/mail-call/mail-call-2 -v
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: ['--ignore-config', 'https://www.historyvault.com/collections/mail-call/mail-call-2', '-v']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2018.12.03
[debug] Python version 3.4.4 (CPython) - Windows-10-10.0.17134
[debug] exe versions: ffmpeg N-91690-g844ff49469, ffprobe N-91690-g844ff49469
[debug] Proxy map: {}
[generic] mail-call-2: Requesting header
WARNING: Falling back on generic information extractor.
[generic] mail-call-2: Downloading webpage
[generic] mail-call-2: Extracting information
ERROR: Unsupported URL: https://www.historyvault.com/collections/mail-call/mail-call-2
Traceback (most recent call last):
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\YoutubeDL.py", line 792, in extract_info
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\common.py", line 508, in extract
  File "C:\Users\dst\AppData\Roaming\Build archive\youtube-dl\rg3\tmpflqtkr62\build\youtube_dl\extractor\generic.py", line 3318, in _real_extract
youtube_dl.utils.UnsupportedError: Unsupported URL: https://www.historyvault.com/collections/mail-call/mail-call-2

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If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

• Single video: https://www.historyvault.com/collections/mail-call/mail-call-2
• Single video: https://www.historyvault.com/collections/america-the-story-of-us/westward
• Playlist: NA

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Description of your issue, suggested solution and other information

When attempting to grab a video from HistoryVault.com i am unable to as it is an unsupported URL. It is a sub-site/break-off of history.com and is in the AE Network brands (A&E, Lifetime, Lifetime Movies, Fyi, Viceland, History). The formatting, behavior, and layout look almost the same as History.com. I would think it would be fairly simple to include this site into the extractor.

There is a trial for the site, but I might be willing to send a gift code or cred to a developer to redeem for testing if needed.