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Cannot access Stream settings page despite being Super Admin #1362

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kevinip-xwp opened this issue Aug 26, 2022 · 0 comments
Open

Cannot access Stream settings page despite being Super Admin #1362

kevinip-xwp opened this issue Aug 26, 2022 · 0 comments

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@kevinip-xwp
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Bug Report

I see an error when I try to access Stream’s settings page from the site dashboard even though I am a Super Admin. I have no problems accessing Stream from the Network Admin dashboard; the problem only occurs from the individual site's dashboard.

Expected Behavior

I should be able to see the stream settings and change them.

Actual Behavior

I got a screen that is empty except an error message saying, "you are not allowed to access this page". I can only see it if I go to the Network admin dashboard and check the plugin settings there.

Steps to Reproduce the Problem

  1. Login to site dashboard
  2. From the left menu, go to Plugins
  3. Find Stream in the list of plugins and click its “Settings” link
  4. You should be taken to the error screen

Screenshots

nwca_stream_settings_error

System Information

  • Stream plugin version: 3.9.0
  • WordPress version: 6.0.1
  • Browser: Chrome
  • Computer operating system: Windows
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