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Support: content in the content form is lost if the screen is swiped while adding a message #15179

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designsimply opened this issue Oct 27, 2020 · 2 comments

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@designsimply
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Steps to reproduce:

  1. Go to My Site > Account > Help & Support > Contact Support.
  2. Add content to the form.
  3. Swipe.

Result: the form is dismissed without a prompt and the content is lost. (1m5s)

contact-form-swipe-content-loss

Tested with WPiOS 15.9 App Store version on iPhone 11 iOS 14.0.

User feedback received via an App Review translated from Spanish using Google Translate:

Editing scenarios not contemplated that make use difficult, such as editing help tickets, which with a simple swipe can make the wording lose without confirmation.

2-star - Oct 10, 2020 - WPiOS 15.8 - internal references: app-store reviewId=6521434431, p4a5px-2EM-p2

@stale
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stale bot commented Apr 30, 2022

This issue has been marked as stale because:

  • It has been inactive for the past year.
  • It isn't in a project or a milestone.
  • It hasn’t been labeled [Pri] Blocker, [Pri] High, or good first issue.

Please comment with an update if you believe this issue is still valid or if it can be closed. This issue will also be reviewed for validity and priority during regularly scheduled triage sessions.

@dangermattic
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dangermattic commented Dec 20, 2024

Thanks for reporting! 👍

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