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Deleting a media object that's failed to upload because of a missing local file. #15096

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jkmassel opened this issue Oct 13, 2020 · 10 comments
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@jkmassel
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Sentry Url: https://sentry.io/share/issue/9541f74a474e4fe78ef4185b0ca5b23d/
User Count: 12
Count: 1072
First Release: 13.0.0.3
First Seen: 2019-08-15T23:58:40Z
Last Seen: 2020-10-12T13:33:47Z
24 Hours: 0
30 Days: 89

Deleting a media object that's failed to upload because of a missing local file.

@designsimply
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Events in the last 90d: 1,200
Users affected in the last 90d: 12
WORDPRESS-IOS-14CE: https://sentry.io/share/issue/9541f74a474e4fe78ef4185b0ca5b23d/

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@stale
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stale bot commented Jan 9, 2022

This issue has been marked as stale because:

  • It has been inactive for the past year.
  • It isn't in a project or a milestone.
  • It hasn’t been labeled [Pri] Blocker, [Pri] High, or good first issue.

Please comment with an update if you believe this issue is still valid or if it can be closed. This issue will also be reviewed for validity and priority during regularly scheduled triage sessions.

@stale stale bot added the [Status] Stale label Jan 9, 2022
@yaelirub
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@jkmassel do you know why is this issue labeled low when it has the most events in Sentry and how come its not in the Groundskeeping board and no one looked at it ?
https://sentry.io/share/issue/8ccd2213dfcf4a22b38835bab04d79fc/

@stale stale bot removed the [Status] Stale label Jan 31, 2022
@yaelirub
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yaelirub commented Jan 31, 2022

@frosty , I'm seeing this error a lot (updated: https://sentry.io/share/issue/8ccd2213dfcf4a22b38835bab04d79fc/) so I added it to media upload board, can you please take a look at this ?

@frosty
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frosty commented Feb 1, 2022

Sure!

@frosty frosty self-assigned this Feb 1, 2022
@frosty
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frosty commented Feb 1, 2022

Just an update: this appears to not be a crash, but a log message posted to Sentry. We actually made a change last year to downgrade this as it was previously logging as an error not a message.

I may add a little info to the logging to see if we can determine what's causing the issue in the first place, but at least the app isn't crashing 🙂

@sentry-io
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sentry-io bot commented Jun 2, 2023

Sentry issue: JETPACK-IOS-19

@sentry-io
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sentry-io bot commented Sep 11, 2023

Sentry issue: JETPACK-IOS-F8P

@SiobhyB
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SiobhyB commented Sep 11, 2023

To update, this error's seen an uptick since we last reported. There have been 9.7k instances in the last 90 days. As this isn't a crash, I won't change the priority for now, but it's worth keeping an eye on this.

@fluiddot
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The number of events began to decrease around September 18th. This seems correlated to the release of version 23.2 and the incorporation of a new media picker (#21190). Specifically, this change (13285a3) regarding fixing an issue with MediaImportService not reporting errors looks related.

Screenshot 2023-10-16 at 11 45 02

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