No order notifications sent after order cancelled due to IPN delay

[BHEADRICK]

A customer checked out via paypal.

The order notes show "cancelled by user" at 9:56am and then "IPN payment completed" at 9:57, followed by an immediate "Order status changed from Cancelled to Processing."

But no emails regarding this order were ever sent out (I have an Email Log plugin installed so I know what emails are sent regardless of whether there's a problem in transit)

This occurred on 12/13/16, and at the time, we were on the latest Version 2.6.9.

I've seen notes from mikejolley indicating that orders cancelled by the user cannot be updated, so I assume that's the reason for this problem, but I would suggest this business logic be reevaluated.

Yes, I know that I can use PDT instead of IPN to avoid this situation and I intend to do this, but the simple fact is that this behavior serves no practical benefit, and it would make a lot more sense to either change your criteria of what is considered "user cancelled" so that an IPN delay is not included in that or simply allow the expected workflow to continue even if an order is cancelled.

Note that I only installed woocommerce deposits after the incident took place.`

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`

[UserName011]

Why do you think canceled orders can't be updated?
here is an example:
#12117

[BHEADRICK]

Based on Mike's comment in issue 5686, granted, this was 2yrs ago, so it may no longer be the case, but there seems to be a distinction between cancelled due to timeout and "user cancelled" which is what the order note describes

#5686

[mikejolley]

I've seen notes from mikejolley indicating that orders cancelled by the user cannot be updated, so I assume that's the reason for this problem, but I would suggest this business logic be reevaluated.

Cannot be updated by the customer. Cancellation is permanent. HOWEVER in this case I think it's the best call - the payment was not cancelled, as evident by the IPN updating the order.

So looks like we just need to add a case so admin is notified.