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Can't be added under My Account #847

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GeoJunkie opened this issue Jan 21, 2021 · 2 comments
Open

Can't be added under My Account #847

GeoJunkie opened this issue Jan 21, 2021 · 2 comments
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priority: low The issue/PR is low priority—not many people are affected or there’s a workaround, etc. type: enhancement The issue is a request for an enhancement.

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@GeoJunkie
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Describe the bug

PayPal Checkout doesn't appear as an available payment method under My Account > Payment Methods > Add payment method.

First reported in 3670922-zen. I was able to reproduce it on a test site.

To reproduce

  1. Activate and configure PayPal Checkout
  2. Go to My Account > Payment Methods > Add payment method
  3. See that PayPal Checkout is not available there

Screenshots


Image Link: https://d.pr/i/GfSkpN


Image Link: https://d.pr/i/0sRrHy


Image Link: https://d.pr/i/0IUqHa

Expected behavior

PayPal Checkout should be posted as an available payment method.

Environment (please complete the following information):

See SSR (browser independent)

Additional details

This may be related to #801

System status 
`
### WordPress Environment ###

WordPress address (URL): https://tacogateways.mystagingwebsite.com
Site address (URL): https://tacogateways.mystagingwebsite.com
WC Version: 4.9.1
REST API Version: ✔ 4.9.1
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: nginx
PHP Version: 7.3.26
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.74.0
OpenSSL/1.1.0l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.1
WC Database Prefix: wp_
Total Database Size: 7.42MB
Database Data Size: 4.44MB
Database Index Size: 2.98MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
__wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
__wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
__wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_options: Data: 0.27MB + Index: 0.06MB + Engine InnoDB
__wp_postmeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
__wp_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
__wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
__wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
__wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
__wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
__wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
__wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
__wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
__wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
__wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
__wp_wpml_mails: Data: 0.11MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 19
nav_menu_item: 17
page: 13
post: 1
product: 14
revision: 5
shop_coupon: 1
shop_order: 26
shop_order_refund: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

Akismet Anti-Spam: by Automattic – 4.1.8
Code Snippets: by Code Snippets Pro – 2.14.0
Jetpack by WordPress.com: by Automattic – 9.3.2
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.25
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.46

WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Sandbox Gateway: by @mikkamp – 1.1 – Installed version not tested with active version of WooCommerce 4.0
WooCommerce Stripe Gateway: by WooCommerce – 4.7.0
WooCommerce Payments: by Automattic – 1.8.0
WooCommerce Product Add-ons: by WooCommerce – 3.3.0
WooCommerce Shipping & Tax: by Automattic – 1.25.5
WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.25
WooCommerce Square: by WooCommerce – 2.2.5
WooCommerce: by Automattic – 4.9.1
WP Mail Logging: by MailPoet – 1.9.7

### Inactive Plugins (0) ###


### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #28 - /shop/
Cart: #29 - /cart/
Checkout: #30 - /checkout/
My account: #31 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Version: 3.3.0
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 20
Oldest: 2021-01-06 13:05:34 +0000
Newest: 2021-01-19 15:02:40 +0000

`
@chickenn00dle
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Hey @GeoJunkie

Can you confirm whether reference transactions are enabled for the account in question?

By default, it looks like PPEC doesn't support adding new methods via My Account:
https://docs.woocommerce.com/document/advanced-payment-gateway-features/#section-11

That said, it looks like it may be possible when RTs are enabled as PPEC supports Subscriptions in this case:
https://docs.woocommerce.com/document/subscriptions/faq/paypal-reference-transactions/

@GeoJunkie
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GeoJunkie commented Jan 22, 2021 •
edited
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Hi @chickenn00dle ,

I confirmed that the test account I'm using does have Reference Transactions active.

I missed the doc about Add new methods in My Account being an advanced gateway feature.

I suppose that makes this an enhancement request instead of a bug 😃

@jorgeatorres jorgeatorres added type: enhancement The issue is a request for an enhancement. priority: low The issue/PR is low priority—not many people are affected or there’s a workaround, etc. labels May 26, 2021
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@jorgeatorres @GeoJunkie @chickenn00dle