diff --git a/.env.development b/.env.development
index 41ddc2c8..7d87de61 100644
--- a/.env.development
+++ b/.env.development
@@ -2,6 +2,9 @@ EXTEND_ESLINT=true # Set linting to true on dev
 # developemnt API and keys
 REACT_APP_API_HOST='https://wmca-api-portal-staging.azure-api.net'
 REACT_APP_API_KEY='0d4cca4a2c5d40c3bfbbfe45d1bbf294'
+# feedback link id
+REACT_APP_FEEDBACK_LINK_URL='https://forms.office.com/Pages/ResponsePage.aspx'
+REACT_APP_FEEDBACK_LINK_ID='RetZCK7xCk6e-ubWa7tnL1voVKMeFXVKvUhU3Uh8aqFUNUNVNFlKOVpLMThNV0g0T1VZWDYyT1FLNCQlQCN0PWcu'
 # Bus autocomplete API and keys
 REACT_APP_BUS_AUTOCOMPLETE_API='https://rtccdisruptionsbhrx2guer.azurewebsites.net'
 # Roads autocomplete key
diff --git a/.env.production b/.env.production
index 66885027..3fe870e4 100644
--- a/.env.production
+++ b/.env.production
@@ -1,6 +1,9 @@
 # Live API and keys
 REACT_APP_API_HOST='https://api.wmnetwork.co.uk'
 REACT_APP_API_KEY='514b8bafa009424289cb2d7a12c54f6e'
+# feedback link id
+REACT_APP_FEEDBACK_LINK_URL='https://forms.office.com/Pages/ResponsePage.aspx'
+REACT_APP_FEEDBACK_LINK_ID='RetZCK7xCk6e-ubWa7tnL1voVKMeFXVKvUhU3Uh8aqFUNUNVNFlKOVpLMThNV0g0T1VZWDYyT1FLNCQlQCN0PWcu'
 # Bus autocomplete API and keys
 REACT_APP_BUS_AUTOCOMPLETE_API='https://rtccdisruptionsb5phceeso.azurewebsites.net'
 # Roads autocomplete key
diff --git a/netlify.toml b/netlify.toml
index 7a7d9e56..60bf6a89 100644
--- a/netlify.toml
+++ b/netlify.toml
@@ -13,4 +13,6 @@ package = "@sentry/netlify-build-plugin"
   REACT_APP_API_HOST='https://wmca-api-portal-staging.azure-api.net'
   REACT_APP_API_KEY='0d4cca4a2c5d40c3bfbbfe45d1bbf294'
   REACT_APP_BUS_AUTOCOMPLETE_API='https://rtccdisruptions6zqwajo6s.azurewebsites.net'
-  REACT_APP_ROADS_AUTOCOMPLETE_KEY='e0c1216f818a41be8d528ac1d4f7ebfd'
\ No newline at end of file
+  REACT_APP_ROADS_AUTOCOMPLETE_KEY='e0c1216f818a41be8d528ac1d4f7ebfd'
+  REACT_APP_FEEDBACK_LINK_URL='https://forms.office.com/Pages/ResponsePage.aspx'
+  REACT_APP_FEEDBACK_LINK_ID='RetZCK7xCk6e-ubWa7tnL1voVKMeFXVKvUhU3Uh8aqFUNUNVNFlKOVpLMThNV0g0T1VZWDYyT1FLNCQlQCN0PWcu'
\ No newline at end of file
diff --git a/src/components/ViewToShow/Header/Header.js b/src/components/ViewToShow/Header/Header.js
index 8d61cef4..51d1beac 100644
--- a/src/components/ViewToShow/Header/Header.js
+++ b/src/components/ViewToShow/Header/Header.js
@@ -11,6 +11,7 @@ import s from './Header.module.scss';
 
 const Header = ({ isFetching, hasError }) => {
   const [fetchDisruptionState, setFetchDisruptionsState] = useContext(FetchDisruptionsContext);
+  const { REACT_APP_FEEDBACK_LINK_URL, REACT_APP_FEEDBACK_LINK_ID } = process.env; // Destructure env vars
 
   const handleClick = () => {
     let isMapVisible;
@@ -41,7 +42,7 @@ const Header = ({ isFetching, hasError }) => {
             <p className="wmnds-banner-container__text">
               This is a new service - your{' '}
               <a
-                href="https://surveys.hotjar.com/s?siteId=264586&surveyId=157894"
+                href={`${REACT_APP_FEEDBACK_LINK_URL}?id=${encodeURI(REACT_APP_FEEDBACK_LINK_ID)}`}
                 title="Service feedback survey"
                 rel="noopener noreferrer"
                 target="_blank"