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online.visualstudio.com - Firefox is unsupported browser #53094

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digitarald opened this issue May 19, 2020 · 5 comments
Closed

online.visualstudio.com - Firefox is unsupported browser #53094

digitarald opened this issue May 19, 2020 · 5 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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@digitarald
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URL: https://online.visualstudio.com/

Browser / Version: Firefox 78.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: Site redirects with a browser not supported warning
Steps to Reproduce:
Site shows "Your browser isn’t currently supported in the preview, but we’ll be adding support soon." and then redirects.

View the screenshotScreenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone May 19, 2020
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal labels May 19, 2020
@softvision-oana-arbuzov softvision-oana-arbuzov added the os-mac Issues only happening on macOS. label May 19, 2020
@softvision-oana-arbuzov
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Thanks for the report @digitarald , I was able to reproduce the issue.

Tested with:
Browser / Version: Firefox Nightly 78.0a1 (2020-05-18)
Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

@softvision-oana-arbuzov softvision-oana-arbuzov changed the title online.visualstudio.com - see bug description online.visualstudio.com - Firefox is unsupported browser May 19, 2020
@softvision-oana-arbuzov softvision-oana-arbuzov added type-unsupported Doesn't support one or more browser severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. labels May 19, 2020
@karlcow karlcow added the type-uaoverride Require a UA override for working label May 27, 2020
@karlcow
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karlcow commented May 27, 2020

:) so they say it. Maybe it's true.
anyway this is user agent sniffing. @digitarald did you report to know why they fail the need to block some browsers for now?

Moving to contactready and we can contact people at MS.

@karlcow karlcow modified the milestones: needsdiagnosis, contactready May 27, 2020
@digitarald
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@karlcow
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karlcow commented May 27, 2020

a known issue microsoft/vscode#85252 and already being discussed.
Thanks @digitarald this will help keep track of the discussion

@karlcow karlcow modified the milestones: contactready, sitewait May 27, 2020
@softvision-oana-arbuzov
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The issue has been fixed. Navigating to the provided URL, I'm redirected to https://github.com/features/codespaces and there is no "Unsupported browser" message displayed.
image

Tested with:
Browser / Version: Firefox Nightly 91.0a1 (2021-06-03)
Operating System: Windows 10 Pro, MacOS 11.3.1

@digitarald can you still reproduce it on your side?

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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