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Alliances not showing up and some settings erasing after update #3

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JacobOkanta opened this issue Dec 3, 2018 · 8 comments
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drivers/teamspeak Teamspeak driver related issues help wanted Extra attention is needed

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@JacobOkanta
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My alliance is not included when I go to setup permissions for teamspeak, I have to add each corporation in when someone registers. After api keys update within SeAT one of the corporations disappears entirely out of the teamspeak connector and I have to input the permission settings again.

@warlof
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warlof commented Dec 16, 2018

Hi @JacobOkanta

Regarding your alliance issue : when does the Alliance Job been processed last time ?
As provided alliance list are tooked from ESI. The job itself is part of the esi:update:public command.

Regarding the corporation issue, were your rules based on :

  • title
  • corporation

Does the owner of this corporation have been deleted from your instance ?

@JacobOkanta
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Would the last update of the alliance job be in the logs, and would they be in a specific location or just in with the SeAT logs? The rules were based on just corporation not titles and the CEO has not been registered in SeAT as of yet.

@warlof
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warlof commented Dec 17, 2018

About log, you'll find the call to ESI into eseye.log.
But more efficient will be to check into your horizon job board.

Thr CEO doesn't matter here. But if the corporation have been deleted, manually or by removing the last character which was tied to it, all filters attached to it will be dropped due to orphan relations.

@JacobOkanta
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Both of these screenshots are from just a few minutes ago of the job auto running and appear successful. I believe this is what you were looking for. I also checked the failed jobs and it does not appear there that anything necessary has failed.

The corporation should not be getting deleted anyway that I know of there are 2 characters registered in SeAT with the corporation. Though it does seem like it has something to do with when the updates run as I have them set to only run character updates once per day, and the time when the relations are deleted seems to line up almost exactly to when the update job runs.

chrome_2018-12-17_03-04-13
chrome_2018-12-17_03-05-21

@warlof
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warlof commented Dec 19, 2018

Which version of the plugin are you using ?
It's highlight into the plugin settings.

Regarding jobs, you should put a tracking tags into Horizon. Those upper screen are not helpful to a specific job tracking as it may be any of them.

To do so, from your board, go into Monitoring from the left sidebar and click over Monitor Tag button.
Into the appearing popup, fill the input with alliances and submit the change using Monitor button.

image

From now, keep an eye on this page which will show you the history of Alliance Jobs.

The one you need is Seat\Eveapi\Jobs\Alliances\Info

@JacobOkanta
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I am using version 3.0.6 of the plugin. I have the tracking tag input into horizon now, nothing has shown up on it yet.

@warlof
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warlof commented Dec 20, 2018

The latest stable is 3.0.8 and another stable will come probably this week-end. You should consider to update.

The alliance jobs is queue once a day by default. So if you still have nothing into your tag by tomorrow, I'll request your laravel logs files.

@JacobOkanta
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The monitor tag seems to disappear after about 24 hours out of the menu, but I had a tab open with it that seemed to still be monitoring not sure exactly how that works/is supposed to work. The job never showed up there at any time that I have checked it in the last 48 hours. I did update to 3.0.8 and added the permissions back into the connector will know tomorrow for sure if that helped.

@warlof warlof transferred this issue from warlof/seat-teamspeak Aug 12, 2019
@warlof warlof added drivers/other Driver related issues drivers/teamspeak Teamspeak driver related issues help wanted Extra attention is needed labels Aug 12, 2019
@warlof warlof closed this as completed Aug 16, 2019
@warlof warlof removed the drivers/other Driver related issues label Nov 15, 2020
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drivers/teamspeak Teamspeak driver related issues help wanted Extra attention is needed
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