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Persona development
This is a working document.
I often miss items on sale because it is hard for me to spot the red labels used to show those things
- Online shopper with color blindness
- Good contrast
- Poor colour choices for adjacent colors
- Don't use color alone
It's not like I can't use a keyboard or mouse, I just can't use it for long periods and really like to keep my use to a minimum. I don't want my condition to get worse
Reporter with repetitive stress injury
- Control over or no timeouts
- Keyboard navigation
- Limited typing and scrolling
- Modal windows work properly (currently not included)
- No keyboard traps (currently not included)
- Saving during long process (currently not included)
- Visible skip links
Most people don't realise that sign language is a completely different language. I can read text but it is hard as I am always translating from my native language
Highlights broader benefits of captions and transcripts
- Captioning for videos
- Glossary of technical terms (currently not included)
- Heading structure (currently not included)
- Plain language (currently not included)
- Sign language
- Transcripts for audio and video
- Use linear, logical layout (currently not included)
My mobile phone is great - I can do so much because the accessibility and screenreader are all built in. Shame I can't access our corporate systems with it!
Senior staff member who is blind
- Alternative text
- Audio and video transcripts (currently not included)
- Consistent layout and navigation (currently not included)
- Good semantic mark up
- Heading structure (currently not included)
- Keyboard navigation (currently not included)
- New content appearing on-screen (currently not included)
- No image based CAPTCHA (currently not included)
- No keyboard traps
- Blind people can't use digital technology
- Transcripts can be useful for more than just deaf and hard of hearing
The screen reader helps me focus on what I am reading. I don't use it all the time but for long text it is super helpful
Middle school student with attention deficit hyperactivity disorder and dyslexia
- Clear logical process (currently not included)
- Controls to adjust content presentation (currently not included)
- Don't underline, capitalise or use italics (currently not included)
- Good contrast (currently not included)
- Good semantic mark up
- Good use of whitespace (currently not included)
- Heading structure (currently not included)
- Icons with associated text (currently not included)
- No distracting or moving content
- Plain language (currently not included)
- Provide spelling suggestions
- Simple design (currently not included)
- Use images to support text (currently not included)
- Use simple sentences and bullets (currently not included)
- Only blind people use screen readers
I love all this new technology. It is great to be see my grandchildren. It takes me a bit to find all the controls and sometimes they are a bit of the small side, but I get there in the end
Retiree with low vision, hand tremor, and mild short-term memory loss
- Controls to adjust content presentation (currently not included)
- Good contrast
- Plain language (currently not included)
- Audio and video transcripts (currently not included)
- Captioning for videos (currently not included)
- Clear error messages and support to fix (currently not included)
- Consistent layout and navigation (currently not included)
- Content zooms
- Good sized controls
- Good sized text
- No image based CAPTCHA
- Space between controls (currently not included)
- Well positioned labels (currently not included)
- Old people don't/can't/won't use digital technology
I love to do my shopping. It is good to go into my shop but there are too many choices. Using my phone means I only see what I like.
- Plain language (currently not included)
- Consistent layout and navigation
- Content zooms (currently not included)
- Good sized controls (currently not included)
- Icons with associated text (currently not included)
- Provide spelling suggestions
- Clear instructions
- Present information in different ways
Teenager who is deaf and blind
- Consistent layout and navigation (currently not included)
- Content zooms
- Audio and video transcripts (currently not included)
- No image based CAPTCHA (currently not included)
- Good semantic mark up
- Keyboard navigation (currently not included)
- New content appearing on-screen (currently not included)
- No keyboard traps (currently not included)
- Visible skip links (currently not included)