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[Bug] Real-time communication failure with SDK 15.5.0 on Android #378

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renehw opened this issue Nov 17, 2023 · 0 comments
Open

[Bug] Real-time communication failure with SDK 15.5.0 on Android #378

renehw opened this issue Nov 17, 2023 · 0 comments
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bug Something isn't working native-sdk Specific to native sdk platform-android Specific to Android platform

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@renehw
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renehw commented Nov 17, 2023

Yesterday, after updating to Android SDK 15.5.0 (intercom_flutter: 8.0.5), I noticed that when I send a message to the intercom chat, I don't receive a response in real time, I need to close the chat and open it again to receive the message. Another detail I found was that when the Bot or the attendant types the message, it no longer displays feedback stating "Thinking..." or "Typing...", as it was before.

I have already sent my feedback to the intercom engineers, who have already replied that they opened an internal issue to investigate the problem.

If anyone else has a problem with this, follow along here, I will report the details of my communication with the engineers.

@deepak786 deepak786 added bug Something isn't working platform-android Specific to Android platform native-sdk Specific to native sdk labels Nov 20, 2023
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Labels
bug Something isn't working native-sdk Specific to native sdk platform-android Specific to Android platform
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