Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

On admin panel should be shown a internal note added also like uvdesk helpdesk #11

Open
komal-sh-27 opened this issue Mar 31, 2023 · 0 comments
Labels
Suggestion Regarding new feature or things added

Comments

@komal-sh-27
Copy link

On admin panel should be shown a internal note added also like uvdesk helpdesk

How to Reproduce:

Suggestion 1:

Step 1: Create a ticket with added internal note added in workflow

Step 2: Now check on the worpdress helpdesk admin panel here internal note not showing:

image

Step 3: Now check on the saas helpdesk admin side here internal note added:

image

Suggestion 2:

When agent assigned from worpdress admin helpdesk so here internal note shwoing like this instead of correct internal note added:

image

On uvdesk saas helpdesk after agent assigned should be shown like this:

image

@komal-sh-27 komal-sh-27 added the Suggestion Regarding new feature or things added label Mar 31, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Suggestion Regarding new feature or things added
Projects
None yet
Development

No branches or pull requests

1 participant