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Use editor when creating ticket from profile dropdown initialize with agent signature details if available #490

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merged 2 commits into from
Dec 8, 2021

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vipin-shrivastava
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1. Why is this change necessary?

If an admin/agent creates a ticket for the customer then the formate of the message is not correct. Also signature is not added on reply & ticket create

2. What does this change do, exactly?

we add editor on the form so that it will count spaces & the next line. Also added signature on ticket create.

3. Please link to the relevant issues (if any).

uvdesk/community-skeleton#510

@papnoisanjeev papnoisanjeev merged commit cbddc34 into uvdesk:master Dec 8, 2021
@akshaywebkul akshaywebkul changed the title Operator Ticket creation issues V1.0.18 #510 Use editor when creating ticket from profile dropdown initialize with agent signature details if available Mar 23, 2022
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3 participants